Analyst operations Jobs in Genf

Job description

You will join Amaris Consulting as a Business Analyst within an international digital transformation environment. You will act as a key liaison between business stakeholders and technology service owners, supporting demand management and project delivery activities. Your role will focus on translating business needs into digital solutions, promoting the use of existing enterprise capabilities, and contributing to the successful delivery of cross-functional systems in a multicultural context.

Your missions

• Manage a portfolio of business demands from initial assessment to prioritization and handover to the appropriate technology teams.
• Facilitate discovery sessions and workshops to capture, challenge, and validate business requirements.
• Analyze current-state business processes and identify opportunities for simplification, standardization, automation, and digital enablement.
• Assess demands based on business value, strategic alignment, risks, dependencies, complexity, and implementation considerations.
• Prepare demand assessment materials to support governance and prioritization processes.
• Lead requirements elicitation, analysis, traceability, prioritization, change control, and acceptance activities for assigned projects.
• Contribute to solution design workshops, business test scenarios, acceptance criteria, SIT/UAT coordination, and go-live readiness.
• Produce high-quality documentation, including user stories, BPMN flows, UML diagrams, wireframes, report mock-ups, and business analysis deliverables.

Your profile

• At least 15 years of experience in business analysis across the full solution lifecycle, including elicitation, analysis, solution design support, testing, implementation, and transition to operations.
• Experience with medium- to large-scale, cross-functional systems in an international context.
• Experience working within established project frameworks such as Prince2 or PMI and delivery approaches such as Agile or hybrid.
• Experience in business process analysis and modelling using BPMN, UML, or equivalent techniques.
• Experience managing requirements through their full lifecycle, including elicitation, prioritization, traceability, change control, and acceptance.
• Knowledge of IT processes for project management, change management, SDLC, application topics, and data topics.
• Proficiency in MS Office, MS Visio, Microsoft 365 collaboration tools, including Teams and SharePoint, and generative AI tools.
• Knowledge of major IT platforms such as Salesforce, Office 365, Power Platform, RPA, AI-powered workflows, citizen development, or fusion development is a plus.
• Academic background in Business Administration, Computer Science, data management, or a related field; professional certification in analysis methodologies such as IIBA CCBA/CBAP or PMI-BPA is a plus.
• English fluent. French or another official international language is a plus.
• Strong stakeholder engagement, analytical, writing, organization, and interpersonal skills, with the ability to work independently across time zones in a multicultural environment.

What we offer

• An international community bringing together 110+ different nationalities
• An environment where trust has a central place: 70% of our key leaders started their careers at the first level of responsibilities
• A robust training system with our internal Academy and 250+ available modules
• A vibrant workplace that frequently gathers for internal events (afterworks, team buildings, etc.)
• At Mantu, sustainability is part of everything we do. You’ll have the opportunity to turn your ideas into action and make a tangible impact. Every day, our teams bring our ESG commitments to life, from reducing our footprint to driving positive change within our communities. Through our WeCare Together program, you’ll be empowered to design and lead projects that create real social or environmental impact, with the company’s full support.

Amaris Consulting is proud to be an equal-opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.

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Who are we?

Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.

At Amaris, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. Here's what our recruitment process looks like:

Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!

Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!

Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.

As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.
We look forward to meeting you!