The ACSD will manage quantitative research projects, including briefing with the client, consulting on most appropriate design, analysis and presentation of key conclusions and strategic recommendations. (S)he will manage key client and prospective client account, deliver inspirational and profitable work; drive team and retain a healthy business.

The Associate Client Service Director will have the following main responsibilities :

• Have full responsibility for clients account, including : Retain the existing business, with turnover responsibility, Identify and proactively react to new business opportunities, with a growth mindset Implement client plan to meet client needs and sustain growth Develop a strong and solid client relationship, to turn opportunities into business. Always putting Ipsos Client 1st principles into action.
• Deliver a high level of consultancy : Understand the business dynamics and category trends with great curiosity. Consult with client to identify needs and shape most relevant learning plan Develop most appropriate research solutions leveraging up-to -date and innovative techniques Come up with precise and actionable recommendations to answer Client’s Business Questions Interface with other Ipsos Service Lines and dedicated teams in the Ipsos world to ultimately deliver more holistic perspective to client.
• Manage and coach a team of 1+ people in Geneva.

To achieve these goals, the ACSD and his / her team will be supported by the research group in charge of the management and execution of the projects and hence will work in close relationship with this team.

Desired qualifications, skills and experiences :