Head of Business Programme Management Office
Head of Business Programme Management Office
Description
The Bank’s entire operations are managed by COO Division and are headed up by the Chief Operating Officer. It strives to provide both in-house and external clients with a first-rate service to ensure our business operates efficiently and at the best possible cost.
The COO division comprises Operations, Finance, Information Management, Human Resources and Logistics. COO employees are committed to providing, with professionalism and enthusiasm, an efficient, proactive, high-quality service that meets the needs of clients within the context of the Bank’s overall strategy.
Mission
Oversee the Group PMO which is responsible for the business elements of major group projects. These projects can be both within a single business lines and cross transversal.
Challenges
Foster, promote and maintain appropriate quality of business deliveries of COO teams with regards to several subjects at group level.
Main responsibilities
Day to day management of the Group Business Project Management Office and matrix management of project managers embedded in the business lines
Determine high level standards for project governance to cover :
High level project structure standards
Status reporting
Risk and issues reporting and escalation
Roles and responsibilities within a project (to cover the business and IT functions)
Implement and track adherence to these standards
Ensure the business elements of projects are run efficiently and within the above standards
Deliver regular project status updates to project stakeholders and group business heads
Chair the monthly project update meeting which presents project status after they have passed the G2 stage
Ensure project reporting and budgeting is aligned between the BPMO and IT
Liaise with IT on the project pipeline to ensure appropriate consideration of business resource availability and allocation within the PMO
Develop and rollout a process for tracking and reporting the outcome from a project delivery, including an assessment of take up within the business lines
Ensure that the business change’ aspects of projects is matured in the organisation, to cover target operating model definition, user education and system take up and effectiveness
Liaise with IT and the business lines to ensure that systems are handed off to the appropriate function once in BAU mode
Intervene on problematic’ projects to assess them and determine what changes may be required to bring the projects back on track.
Then work with senior business stakeholders to effect change
Develop the maturity of the business project management processes and tools used within UBP
The job description is not exhaustive and may include other duties as assigned from time to time by management.
Education
Education : Master Degree
Experience
- Years of experience : +10 : senior
- Experience required : Previous experience as Senior Project Manager role in a multi-location / international environment in the private banking industry (15+ years)
- Excellent leadership and management skills, with a proven track record of building and leading high-performing teams (+15 years)Successful track record of thinking strategically combined with a hands-on approach Experience in leading complex business transformation programmes and change management
- Experience in private banking : Mandatory
Language
- English : Fluent
- French : Fluent
Personal skills
Swiss resident : Mandatory
Strong problem-solving and analytical skillsStrong business acumen, with the ability to understand the impact of technical solutions on business outcomesStrong communication and interpersonal skills, with the ability to communicate technical information to non-technical stakeholders
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