Senior Sales Associate

SENIOR SALES ASSOCIATE Montblanc, Geneva

80%-%

Your Mission

• are passionate, dynamic, flexible and reliable
• like the luxury environment and understand luxury clients’ needs
• are willing to build your network and build relationships with your clients
• love to work in a team
• are sensitive to craftsmanship and high-end products

Then here is the perfect opportunity for you to join our Team as Senior Sales Associate within our Montblanc Boutique in Geneva.

The Senior Sales Associate is responsible for :

The achievement of sales targets, monitoring individual / boutique sales goals and identifying opportunities to gain new clients and increase sales

The sales floor management and the team coaching ensuring excellent client service and experience

Impeccable product know-how and ability to engage clients with appropriate products / collections

Exemplary Customer Service (incl. claim management and ASS)

The handling of (VIP)-customers, the development of long-term client relationships and the conversion of prospect clients into buying clients

Capturing all necessary information for the customer database as per the CRM standards and developing his / her client portfolio by implementing our clienteling strategy

The Senior Sales Associate also ensures :

Back office tasks’ management

Proper daily Boutique maintenance

Correct financial Boutique operations

Adhesion to Boutique security and loss prevention procedures

Regular inventory controls and random stock checks

Goods-in receipt and stocking and transfers of goods

Timely communication and information sharing in a constructive team building way

Repair follow-up

Your precious skills we are looking for :

7+ years experience in retail business environment or luxury brand business

Retail or hospitality background, watchmaking knowledge is an asset

Strong interpersonal and sales skills

Constant proactivity

Excellent selling skills

Exemplary team working spirit

Strong communication skills vis-à-vis clients, Boutique team, HO Management, suppliers, partners

In-depth knowledge about the product portfolio

Solid competence with till systems (SAP,GK), Sales Force and Microsoft Office

Fluent in French, English and another language is an asset

Still wondering why you should join us?

Integrating, developing and supporting our People is essential to us

Potential future growth opportunities within Montblanc & the Richemont group

You will join a friendly and dynamic team with whom you will be able to share your knowledge and expertise

You will be welcomed in our brand Geneva Boutique

No day will be like another!

Your daily activities will be interesting, challenging and diverse