Support IT
LHHGeneva, SwitzerlandOur client, an international company based in Geneva, is looking for an.IT Support / Infrastructure Engineer.In a dynamic and collaborative environment, you will act as a key point of contact for e... Mehr anzeigen
It support engineer Jobs in Genf
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It support engineer • genf
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CERN IT Support Officer (IT-DI-2026-195-GRAE)
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Team Lead IT Service Delivery
LB Recrutement SàrlGenève, GE, chQuick Apply
Incident Management, Problem Management, Change Management et Vulnerability Management.Coordonner la gestion des incidents majeurs, animer les cellules de crise et assurer une communication claire ... Mehr anzeigen
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Support IT
LHHGeneva, SwitzerlandVor 20 Tagen
Stellenbeschreibung
Our client, an international company based in Geneva, is looking for an IT Support / Infrastructure Engineer to strengthen its local IT team.
In a dynamic and collaborative environment, you will act as a key point of contact for end users while actively contributing to infrastructure support and local IT projects.
Your Responsibilities
Profile Required
In a dynamic and collaborative environment, you will act as a key point of contact for end users while actively contributing to infrastructure support and local IT projects.
Your Responsibilities
- Provide onsite IT support to end users (hardware, software, collaboration tools, mobility, meeting room technologies, etc.)
- Manage and resolve Level 1 and Level 2 technical incidents
- Participate in the deployment and follow-up of local and global IT projects
- Support users in the adoption of digital tools and deliver user training when required
- Ensure an excellent user experience and maintain a high level of service quality
- Collaborate with global IT teams and external vendors
- Support the management and maintenance of IT equipment and infrastructure
- Contribute to quality, compliance, and internal IT procedures
- Participate in continuous improvement initiatives for IT services and processes
Profile Required
- Degree in Computer Science, Information Technology, or equivalent experience
- Minimum 2 to 3 years of experience in IT support and/or infrastructure roles
- Hands-on experience providing end-user support in a professional environment
- Good knowledge of Microsoft environments (Office 365, Outlook, Teams, Windows)
- Familiarity with infrastructure technologies including desktops, mobility, networking, and conferencing solutions
- Initial experience or strong interest in IT projects and user enablement/training
- Knowledge of ITIL or IT support best practices is a plus
- Experience working in a regulated environment is considered an advantage
- Fluent French / Professional English is mandatory