Retail Manager - Explora Journeys
JOB PURPOSE
An exciting opportunity exists for a highly experienced luxury manager to join our newly created luxury travel brand Explora Journeys to deliver a Michelin-starred retail guest experience.
Explora Journeys is a vibrant, cosmopolitan, European luxury brand, imagined in the heart of Swiss Hospitality and luxury in Geneva.
Leveraging our parent company MSC Group s hundreds of years of maritime expertise, our fleet of four ships (currently in the pipeline) are being built and designed in a totally different and unique way that will transform and redefine the cruise experience, creating a category of its own, appealing to the next generation of luxury travelers.
KEY ACCOUNTABILITIES
- Deliver exemplary guest service through the development of a highly trained team with exceptional product knowledge and luxury service know-how.
- Facilitate strong team results through the effective management of individual performance, contribution and ensure consistent feedback is communicated and actioned with the relevant corporate functions.
- Maintain excellent product presentation and high standards of merchandising at all times.
- Drive retail efficiencies and consistency in processes, in collaboration with other shipboard leaders.
- Maintain integrity of stock control, levels and replenishment.
QUALIFICATIONS (skills, competencies, experience)
- Ability to lead & develop a small team in a motivational style, whilst personalizing your approach to varying cultures & nationalities.
- Ability to influence others, including shipboard & corporate colleagues, in order to maintain uninterrupted exceptional guest experience.
- Proven track record of minimum 3 years’ management experience showing clear business-growth and team development / succession.
- Previous experience in luxury / premium retail services is a must.
- Proficient in English. Any additional languages, particularly European languages is considered an advantage.
VISA REQUIREMENTS (if any)
Possess a valid passport and seaman's book if available.
Retail Manager - Explora Journeys
JOB PURPOSE An exciting opportunity exists for a highly experienced luxury manager to join our newly.. Explora Journeys. to deliver a. Michelin starred. retail guest experience. Explora Journeys is a..
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