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Head of Restaurant Operations EMEA

Head of Restaurant Operations EMEA

Restaurant Brands International IncZug, Zug, Switzerland
Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. Restaurant Brands International Inc.RBI owns...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Head of Risk & Compliance

Head of Risk & Compliance

Apogee VenturesZug, Zug, Switzerland
We are seeking a highly experienced detail-driven.Head of Risk & Compliance.This leader will act as the internal authority on governance operational risk investment risk reporting requirements...Mehr anzeigenZuletzt aktualisiert: vor 16 Tagen
Head of Education - Global (100%)

Head of Education - Global (100%)

cinfozug, Zug, Switzerland
Strategic Leadership & Program Development.Lead and evolve Suyana's global education strategy, ensuring alignment with our values and development model. Guide the strategic direction and development...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Financial Accounting Manager / Treuhänder (m / f)

Financial Accounting Manager / Treuhänder (m / f)

Transman International ConsultingZug, Luxembourg
For one if its Switzerland based office (Zug), our client, an international Financial Services structure, is currently looking for a : . Financial Accounting Manager / Treuhänder (m / f).As a (Senior) F...Mehr anzeigenZuletzt aktualisiert: vor 2 Tagen
Head of Product & Lifecycle Excellence 80-100%

Head of Product & Lifecycle Excellence 80-100%

Siemens Schweiz AGZug, CH
Job ID 487308 Veröffentlicht seit 04-Dez-2025 Organisation Smart Infrastructure Tätigkeitsbereich Quality Management Unternehmen Siemens Schweiz AG, Smart Infrastructure, Global Headquarters Erfahr...Mehr anzeigenZuletzt aktualisiert: vor 11 Tagen
Accounting Specialist Gesundheitswesen

Accounting Specialist Gesundheitswesen

Careerplus AGWädenswil, CH
Es legt besonderen Wert auf nachhaltiges Wachstum, fördert eine offene Feedback-Kultur und setzt auf moderne, agile Strukturen mit flachen Hierarchien. Person im Accounting zu einem 80 - 100 % Pensu...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Manager Financial Accounting / Treuhänder (m / f)

Manager Financial Accounting / Treuhänder (m / f)

SOFITEXZoug, CH
Quick Apply
For one of its Switzerland based office (Zug), our client, an international Financial Services structure, is currently looking for a : . Manager Financial Accounting / Treuhänder (m / f).As a (Senior) Man...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Head of Reporting

Head of Reporting

SGSBaar, Zug, Switzerland
This includes managing financial and non-financial publications press releases and sustainability communications that support strategic priorities enhance corporate reputation and ensure clarity an...Mehr anzeigenZuletzt aktualisiert: vor 20 Tagen
Head of Crypto ATM Operations

Head of Crypto ATM Operations

Vardex Suisse AGBaar | Schweiz, Zug, Switzerland
Quick Apply
Värdex is dedicated to making cryptocurrencies simple and accessible for everyone.Established in 2017, the company is dedicated to simplifying access to crypto-assets through secure, compliant, and...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Head of Sales & Marketing

Head of Sales & Marketing

WILHELMHünenberg
Hidden Champion» im Familienbesitz.Lustenberger & Dürst, ein Familienunternehmen mit Sitz in Hünenberg ZG, blickt auf eine über 160-jährige Tradition in der Affinage und konsumfertigen Aufbereitung...Mehr anzeigenZuletzt aktualisiert: vor 28 Tagen
Project Specialist Assistant to Head of Sales On Premise

Project Specialist Assistant to Head of Sales On Premise

Red BullBaar, Zug, Switzerland
Unterstützung Head of Sales On Premise (Budget & Reporting) .Mit verschiedenen Daten-Tools erstellst du relevante Analysen und Reports und bereitest Präsentationen für das On Premise sowie...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Purser (w / m / d) - River Cruises

Purser (w / m / d) - River Cruises

Sea ChefsZug, CH
Du liebst das Meer und möchtest unsere Gäste begeistern?.Flusskreuzfahrten bieten täglich neue Perspektiven, Ziele und Herausforderungen. Nutze deine Chance, die schönsten Häfen und Kulturen Europas...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Cash Manager

Cash Manager

The Treasury Recruitment HubZug
The Treasury Recruitment Hub is a specialized advisory hub and executive recruitment firm with a strong heritage in finance and treasury, our original DNA. Over the years, we have built a reputation...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Tax Accounting (Senior) Manager

Tax Accounting (Senior) Manager

PwCDammstrasse ,Zug
Work in our growing tax accounting team in Zurich.Occasional deployment at other locations in Switzerland is possible.Support our customers in tax accounting matters with regard to various accounti...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Head of Project Management & Business Analyse

Head of Project Management & Business Analyse

Prime21 AGZug, CH
Head of Project Management & Business Analyse.Bewerbung hochladen merken Als Teamleiter : in Project Management & Business Analyse übernimmst du die fachliche und personelle Verantwortung für ein wac...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Assistant to Head of Product Management 60%

Assistant to Head of Product Management 60%

AMAG GroupCham, Zug, CH
Assistant to Head of Product Management 60%.Büro, Verwaltung, Sachbearbeitung.Wir bewegen und begeistern Menschen.Marken Volkswagen, Audi, SEAT, CUPRA, Škoda und VW Nutzfahrzeuge die erfolgreichste...Mehr anzeigenZuletzt aktualisiert: vor 5 Tagen
Global Head of Total Rewards

Global Head of Total Rewards

GaldermaZug, Zug, Switzerland
Galderma is the emerging pure-play dermatology category leader present in approximately 90 countries.We deliver an innovative science-based portfolio of premium flagship brands and services that sp...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Accounting Specialist D / E 100%

Accounting Specialist D / E 100%

AdeccoZug, Zg, Switzerland
Sie möchten in einem professionellen Umfeld Verantwortung übernehmen und Ihre Fachkenntnisse im Rechnungswesen gezielt einsetzen? Unser Auftraggeber, ein renommiertes Unternehmen mit hervorragendem...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Head of Restaurant Operations EMEA

Head of Restaurant Operations EMEA

Restaurant Brands International IncZug, Zug, Switzerland
Vor 30+ Tagen
Stellenbeschreibung

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.

Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.

RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

Job overview :

The Head of Restaurant Operations EMEA is responsible for leading and setting the strategic direction of Operations for all four RBI brands (Burger King, Popeyes, Tim Hortons, Firehouse Subs) in the EMEA region. Reporting to the Regional President EMEA, this individual will oversee ongoing innovation and development that will continue to support and grow our brands in the region and the QSR industry at large.

The ideal candidate has strong organizational leadership experience and is a strategic cross-functional business leader. You must be collaborative and work well in a fast-paced, ever-changing environment where leadership, attention to detail, problem solving, strong communication skills and adaptability are key success levers to drive projects forward. The ideal candidate understands the importance of never settling for status quo, always looks for opportunities to improve processes and has a constant eye for breakthrough ideas that will drive the business forward.

Effectiveness in the role will be demonstrated by strong results in restaurant audits, guest satisfaction surveys, digital guest feedback, speed of service assessments, operational effectiveness and sales, as well as operational collaboration with teams in Restaurant Technology, Field Operations, Development, Digital and Marketing.

The role is based in Zug, Switzerland and requires 5 days per week in the office.

Your key roles & responsibilities :

Operations Strategy

  • Stay informed on best practices in the quick-service restaurant industry and help shape a forward-looking vision for delivering modern, efficient, and customer-centric operations
  • This includes operational components of the strategic plan for each brand, identification of investment areas and prioritization of major initiatives.

Restaurant & Franchisee performance

  • Work together with Franchise partners to continually improve performance at restaurant and franchise level, working closely with the Field Operations functions for each brand
  • Operations Excellence

  • Oversee testing and development of restaurant procedures for new and existing food products, with consistency, speed of service, and simplicity as top priorities.
  • Restaurant Equipment & Layout Design

  • Lead the Operations Equipment team to continually look for opportunities and find innovative solutions to improve efficiencies, broaden our scope of potential offerings, minimize required maintenance and lengthen the equipment life span.
  • Guest Experience

  • Oversee guest experience across all brands, ensuring exceptional service standards and GX projects execution. Lead and support the regional Guest Experience Team in improving the key performance metrics.
  • Training

  • Liaise with the International (EMEA, APAC, LAC) training strategy team to develop programs for restaurant owners, team members and regional corporate field staff.
  • Advise the central training team on region-specific needs, including recommendation of appropriate training mediums for best-in-class team member training
  • Labor

  • Identify labor market challenges and build tools to proactively support restaurant owners.
  • Restaurant systems and programs

  • Working closely with the Restaurant Technology team, develop and constantly adapt a restaurant technology roadmap involving POS, equipment and inventory systems to build innovative restaurant efficiencies.
  • Your skills & experience :

  • Minimum 10 years of experience in Quick Service Restaurants operations;
  • Previous business to customer operations experience;
  • Experience in a franchised or similarly structured environment is required;
  • Previous experience in the EMEA region and cross-country experience is a plus;
  • Previous experience leading and setting regional strategy as well as managing cross-functional teams;
  • Exceptional interpersonal and problem-solving skills; ability to work cross-functionally both internally and externally to impact significant business outcomes across diverse markets;
  • Full proficiency in English
  • Ability to travel throughout the EMEA region;
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook).
  • Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.

    Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.