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Customer support • mendrisio

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Customer Success Manager (m/f/d)

Variosystems AGMendrisio, Canton Ticino, Switzerland
VollzeitVollzeit

Act as day-to-day contact for assigned customers – clear, structured, and solutions-focused.Manage orders across the full lifecycle – from quotation to after-sales via SAP and ticketing tools.Keep ... Mehr anzeigen

Customer Service Transport Specialist

Cippà Trasporti S.A.Chiasso

Cippà Trasporti è una società solida e dinamica che da oltre 50 anni supporta aziende e partner con soluzioni di trasporto, logistica e servizi doganali in Italia e nel mondo.Per la nostra sede di ... Mehr anzeigen

Customer Service - Italiano e Tedesco

Manpower SwitzerlandChiasso

Customer Service / Sales Support Specialist (Italiano / Tedesco).Chiasso (con presenza regolare presso la sede di Legnano).Per conto di un'importante realtà industriale, siamo alla ricerca di un/un... Mehr anzeigen

Regional Process Ownership, Manager

VF International S.a.g.l.Stabio, CHE
VollzeitVollzeit

VF Corporation is looking for an exceptional.Regional Process Owner Manager.Stabio, Switzerland, on a permanent basis.EMEA, from customer engagement and order capture through fulfilment and cash co... Mehr anzeigen

Software Engineer (m/f/d)

Apply now!Chiasso, Via Maestri Comacini 2, Switzerland

MF Group is a subsidiary of Riverty and part of the Bertelsmann Group.Around 120 employees work across two locations in Switzerland to make invoice-based purchasing with flexible installment paymen... Mehr anzeigen

Work in Portugal: Sales Specialist (Italian Market - Accomodation Provided)!

FH Collective AcademyLugano, Switzerland
VollzeitVollzeit
Quick Apply

Italian-Speaking Online Marketing Sales Specialist | Lisbon, Portugal.Ready to build your career in digital advertising with a leading global tech company?.Join Teleperformance Portugal and support... Mehr anzeigen

Solution Consultant CRM

FNZ GroupChiasso, Switzerland
VollzeitVollzeit

As a Solution Consultant within the Solution Consulting team, this role provides expertise in the following areas:.Providing up to date knowledge, awareness of current trends and future direction o... Mehr anzeigen

Finance Master Data Specialist – Business Partner

EZ Service SrlSwitzerland, Ticino, Stabio

ABOUT ERMENEGILDO ZEGNA GROUP Founded in 1910 in Trivero, Italy, the Ermenegildo Zegna Group (NYSE:ZGN) is a global luxury company with a leading position in the high-end menswear business.Through... Mehr anzeigen

UN/UNA CUSTOMER SERVICE – TEDESCO E FRANCESE C1 – 20%

Work & Work SALuganese, Tessin, Schweiz
Quick Apply

Per azienda cliente del Luganese, con sede a Mezzovico, selezioniamo:.UN/UNA CUSTOMER SERVICE – TEDESCO E FRANCESE C1 – 20%.La risorsa sarà inserita all'interno dell'area commerciale e Customer Ser... Mehr anzeigen

Manager, Financial Closing & Gross-to-Net

The North Face SAGLStabio, CHE
VollzeitVollzeit

VF Corporation is looking for an exceptional Manager, Financial Closing & Gross-to-Net to join the Financial Closing & Reporting team based in Stabio, Switzerland.The role sits within EMEA central ... Mehr anzeigen

Work in Portugal: Video Content Analyst (Accomodation Support Available)!

Cross Border TalentsLugano, Switzerland
VollzeitVollzeit
Quick Apply

Video Content Moderator (Italian) | Lisbon, Portugal.Italian (C1+) & English (B2+).Join a global social media project as a.You will review user-generated content to ensure it complies with comm... Mehr anzeigen

Precious Metal Control Manager

MKS PAMPCastel San Pietro, Switzerland

The Precious Metal Control Manager's mission is to provide business assurance that all precious metal on site is accounted for — continuously, accurately, and to a full metal balance.The job holder... Mehr anzeigen

Cloud Infrastructure Consultant - OpenShift, Switzerland (m/f/d

Red Hat, Inc.Remote Switzerland
HomeofficeHomeoffice

The Red Hat Consulting team is looking for a Cloud Consultant to join us in Switzerland.In this role, you will work as a subject matter expert in Red Hat’s infrastructure and cloud technology.You'l... Mehr anzeigen

Impiegata customer service

Apa solutionsChiasso, Switzerland

Per un nostro cliente con sede a.Impiegata Customer Service (Part-Time 50%).Gestione delle richieste dei clienti via telefono ed e-mail.Inserire e aggiornare dati nei sistemi aziendali.Collaborare ... Mehr anzeigen

Solution Developer

Board InternationalChiasso, CH
Quick Apply

Board is the most trusted Agentic Planning Platform, combining business context, Continuous Planning, and efficient enterprise AI to deliver confident, aligned, and faster decisions.Board connects ... Mehr anzeigen

Digital Order & EDI Specialist (50-80%)

Rapelli - ORIOR Food AGStabio, TI

Garantire la gestione operativa del processo ordine (order-to-cash), assicurando continuità, precisione e rispetto delle tempistiche.Gestire e monitorare i flussi EDI (ORDER, DESADV, INVOICE – stan... Mehr anzeigen

Production Support Developer

FNZ GroupChiasso, Switzerland
VollzeitVollzeit

This role is part of the Production Support Department and is responsible for Onboarding and CRM solutions on all live platforms, to ensure they are running smoothly and without issues.Application ... Mehr anzeigen

Valutatore Customer Experience | Svizzera, CH

CXGMendrisio, TI, CH
Quick Apply

Trasforma la tua passione per il lusso in un'opportunità di carriera.Esplora il mondo dei marchi premium e lascia un segno duraturo nei settori della moda, della bellezza, della gioielleria e dell'... Mehr anzeigen

Software Engineer (m/f/d)

MF Group AGChiasso

MF Group is a subsidiary of Riverty and part of the Bertelsmann Group.Around 120 employees work across two locations in Switzerland to make invoice-based purchasing with flexible installment paymen... Mehr anzeigen

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Customer Success Manager (m/f/d)

Customer Success Manager (m/f/d)

Variosystems AGMendrisio, Canton Ticino, Switzerland
Vor 2 Tagen
Anstellungsart
  • Vollzeit
Stellenbeschreibung

Job Description

  • Act as day-to-day contact for assigned customers – clear, structured, and solutions-focused.
  • Manage orders across the full lifecycle – from quotation to after-sales via SAP and ticketing tools.
  • Keep your customers transparently updated with accurate documentation and communication.
  • Track and manage KPIs (CM1, CM2, cash flow, forecasts, delivery performance).
  • Spot potential disruptions early – and coordinate efficient solutions with TPM, Planning and CB.
  • Plan and oversee customer success initiatives – aligning goals, milestones and deliverables.


Qualifications

  • Professional in customer service, account management or order operations – ideally in a technical or industrial setting.
  • Hands-on knowledge of SAP, CRM and ticketing platforms.
  • Clear communicator, structured mindset and high resilience under pressure.
  • Strong organizational skills and the ability to prioritize in fast-paced environments.
  • Fluent in English and Italian (written and spoken), German is a plus.



Additional Information

  • Flat hierarchies, direct communication, and a backbone of integrity, courage, responsibility.
  • A fast-moving environment where momentum is not lost in approval loops.
  • Collaborate with colleagues and customers across countries, industries, and perspectives.
  • A workplace shaped by technology, curiosity, and continuous improvement.
  • Challenges with scale, depth, and enough complexity to keep you learning.