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Customer support • genf

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Customer Service Representative (H/F)

Interiman group - AlbedisGenève, Genève, Switzerland

Customer Service Representative (H/F).Manage daily, all customer consumable orders processed in various modules: Oracle, Kofax and eBusiness.Follow-up the next day the order status (hold, low suppl... Mehr anzeigen

Support IT

LHHGeneva, Geneva, Switzerland

Our client, an international company based in Geneva, is looking for an.IT Support / Infrastructure Engineer.In a dynamic and collaborative environment, you will act as a key point of contact for e... Mehr anzeigen

Ingénieur Support Applicatif N2/N3 - H/F

JEMSGenève, CH
Quick Apply

Nous avons la conviction que chaque entreprise peut adopter une.Nous comptons plus de 900 collaborateurs en mission chez nos clients grands comptes dans tout secteur d’activité.Dans le cadre du ren... Mehr anzeigen

Support Client Francophone – Télétravail en Grèce, Relocalisation incluse

FH Collective AcademyGeneva, Switzerland
Homeoffice
Quick Apply

Projet Customer Experience – Télétravail en Grèce.Nous recherchons des francophones pour rejoindre notre équipe de support client en Grèce.Ce poste offre un environnement de travail international a... Mehr anzeigen

French Speaker – Would you like to live in Athens? (Relocation Included)

CbtalentsGenève, Switzerland
Quick Apply

Are you looking for an opportunity to build your career while living in one of Europe's most vibrant capitals?.Join an international team in Athens and play an important role in creating a safer on... Mehr anzeigen

Customer Success Engineer

BioSked, Inc.Geneva, GE, CH
Quick Apply

Chez BioSked, nous ne vendons pas des logiciels.Nous libérons les hôpitaux du chaos organisationnel.Depuis plus de 15 ans, BioSked est le partenaire de confiance de.Nous aidons les hôpitaux et les ... Mehr anzeigen

Technicien support maintenance H/F

Interiman group - FlexsisGenève, Geneva, Switzerland

Mandatés par une prestigieuse manufacture horlogère de la région Genevoise, nous sommes à la recherche pour une mission temporaire de longue durée d'un(e) :.Technicien support maintenance H/F.Soute... Mehr anzeigen

 • Neu!

Cleaning Service

Batmaid - CHCoppet, Vaud

Batmaid is the leading cleaning company for private individuals in Switzerland with over 55,000 customers.We are constantly looking for experienced and reliable employees for a part-time contract.A... Mehr anzeigen

 • Gesponsert

Customer Service Representative (H/F)

AlbedisGenève, Genève, Switzerland, Genève

Customer Service Representative (H/F).Manage daily, all customer consumable orders processed in various modules: Oracle, Kofax and eBusiness.Follow-up the next day the order status (hold, low suppl... Mehr anzeigen

German Customer Service Representative | Relocate to Greece

Next Job AbroadGeneva, GE, CH
Quick Apply

German Customer Service Representative – The Ultimate Expat Experience in Athens.Are you ready to turn your career into an adventure? We are seeking vibrant, communicative individuals to join one o... Mehr anzeigen

Gestionnaire de dossier et support client - Trilingue FR/ALL/IT - Tempo 6 mois - 100%

ValjobGeneva, Switzerland

Pour l'un de nos clients, dans le secteur public, nous recherchons un Gestionnaire de dossiers et support client trilingue FR/ALL/IT.Entrée en poste : Au plus tard le 1er Octobre 2026.La personne e... Mehr anzeigen

Italian-Speaking Customer Support Specialist

Cross Border TalentsGeneva, Switzerland
Quick Apply

Looking for a new adventure under the Mediterranean sun?.Escape the routine and enjoy a vibrant lifestyle! Join our international team as an.Italian-speaking Customer Support Specialist.Greece whil... Mehr anzeigen

French Speaking Customer Experience & Support Specialist (Portugal)

Career Nest AcademyCenevre, Switzerland
Quick Apply

Are you ready for an exciting international career move? We are seeking enthusiastic professionals with native-level or fluent.In this role, you will act as the primary point of contact for French-... Mehr anzeigen

Receptionist / Operations Support (60%) FR/ENG - ASAP

Michael Page SuisseGeneva, Genève, CH

Our client is a well-established, service-oriented organization known for its professional environment and commitment to delivering exceptional client service.To support its continued growth, the c... Mehr anzeigen

Hospitality Services Support Officer (SCE-SSC-CS-2026-219-GRAE)

CERNGeneva, GENEVA, Switzerland

You will support the day-to-day operation of Catering and Housing services used by the CERN community.Working under the supervision of the Housing Manager, you will provide practical and responsive... Mehr anzeigen

House keeper

Batmaid - CH Founex, Vaud

Batmaid is the leading cleaning company for private individuals in Switzerland with over 55,000 customers.We are constantly looking for experienced and reliable employees for a part-time contract.A... Mehr anzeigen

 • Gesponsert

Procurement Support Specialist - Indirect (mfd)

Michael PageGeneva, CH

Provide day-to-day support to internal stakeholders on procurement processes and procedures.Review purchase requisitions and ensure completeness and compliance with procurement requirements.Support... Mehr anzeigen

IT Support Technician

GECI Int.Geneva, Geneva, Switzerland

Cloud, Data, Cybersecurity, Software Development, and IT Infrastructure.Geneva (Switzerland) – Milan (Italy).Full-time – Permanent position (CDI).Monday to Friday, between 8:00 a.Fluent French, pro... Mehr anzeigen

Technicien support maintenance H/F

FlexsisGenève, Geneva, Switzerland, Genève (canton)

Mandatés par une prestigieuse manufacture horlogère de la région Genevoise, nous sommes à la recherche pour une mission temporaire de longue durée d'un(e) :.Technicien support maintenance H/F.Soute... Mehr anzeigen

 • Gesponsert • Neu!

Receptionist / Operations Support (60%) FR/ENG - ASAP

Michael PageGeneva, CH

Welcoming clients and visitors in a professional and friendly manner;.Managing the main telephone line and handling incoming enquiries;.Coordinating meeting rooms and ensuring they are prepared for... Mehr anzeigen

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Customer Service Representative (H/F)

Customer Service Representative (H/F)

Interiman group - AlbedisGenève, Genève, Switzerland
Vor 8 Tagen
Stellenbeschreibung

Functieomschrijving

Description de l'entreprise

For one of our clients, based in Geneva, we are looking for a
Customer Service Representative (H/F)
Temporary position – 100%

Description du poste

Order Handling

  • Manage daily, all customer consumable orders processed in various modules: Oracle, Kofax and eBusiness.
  • Follow-up the next day the order status (hold, low supply, stock-out, etc...) for appropriate action in case of specific status.
  • Monitor/amend interfaced standing orders as required.
  • Raise Non Conformities (NC) as per requirements.
  • Issue/coordinate Credits; Rebills; Returns linked to customer consumable orders as per requirements.
  • Maintain/amend pricing agreements preventing customer consumable orders being processed.
  • nvestigate and close reported Disputed Invoices as per responsibility.

Customer Management

  • Managing customers inquiries such as pricing, stock availability, delivery, order status and product information.
  • Handle credit notes and customer and take appropriate actions based on CSC process.
  • Highlight procedures and work instructions corrections and/or updates to your direct report if required.
  • Ensure appropriate communication is shared between customers and field operations.
  • Contribution to Daily Management (DM) ensuring business continuity and supporting department objectives.

E-Business

  • Maintain and control customer database (Book/Ship Notification; etc...).
  • E-Business customer setup (Incl. Onboarding).
  • E-Order optimization.
  • Customer communication - integrations.
  • E-Invoicing Coordination.
  • E-Business Troubleshooting.
  • DxOne – Three60 (CMI) Support.

Profil recherché

  • Preferably with experience in a customer support center and/or with customer service administration
  • Excellent communication skills
  • Language skills: Fluent German (C1 minimum), English (C1 minimum). Any other European language is an asset.
  • Urgency focused – Focus on critical deliverables and high priority assignments, owns a sense of urgency and prioritizations.