Operations Coordinator - French and English
Team Leadership and Coordination :
- Lead the General Services Team, providing supervision, guidance, and team development.
- Ensure seamless coordination of administrative functions across teams and offices.
- Develop and implement procedures to enhance office efficiency, aligning processes with regional leadership globally.
- Serve as the main liaison for administrative coordination between teams.
Procurement Management :
- Oversee the procurement process, ensuring transparency, efficiency, and compliance with PSI and donor standards.
- Manage supplier relationships, negotiate contracts, and ensure the quality of acquired goods and services.
- Supervise and manage the preparation of requests for proposals.
Project Coordination :
- Lead and coordinate administrative projects, including office enhancements and policy implementations.
- Collaborate with departments to ensure timely project completion, balancing priorities and resources.
- Ensure adherence to project deadlines, budgets, and stakeholder expectations.
Governance and Meeting Support :
- Oversee the organisation of PSI governance meetings, including logistics, agenda preparation, and document coordination.
- Assist in the planning and operational execution of key events, such as Congress.
- Maintain accurate records and ensure compliance with governance standards.
IT and Information Management :
- Manage document archiving and information systems for the Head Office.
- Coordinate with IT providers for system implementation and user support.
- Oversee system upgrades and administration-related IT tools.
Executive Support :
- Support the General Secretary and Senior Management Team in executing their constitutional and political duties.
- Act as a backup for the Head of Global Operations to ensure smooth administrative operations in their absence.
Education :
Bachelor's degree in Business Administration, Project Management, or related fields.
Skills and Attributes :
- Strong organisational and multitasking skills, able to manage competing priorities under pressure.
- Experience leading administrative projects from inception to completion.
- Excellent interpersonal skills, with the ability to communicate effectively in a multicultural environment.
- Strong team player with leadership capabilities.
- Proficiency in MS Office (Word, PowerPoint, Excel), project management tools, and CRM software (e.g., Salesforce).
Experience :
- At least 5 years of experience in senior administrative roles, with experience managing teams and leading projects.
- 10 years of experience in diverse administrative functions, ideally within an international organisation or NGO.
- Experience in procurement processes and IT support management is advantageous.
Languages :
- Fluency in English and French is required
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