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Customer experience manager • uster

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UX Experience Researcher

ACZENTAZurich, Zürich, Schweiz
Quick Apply

Are you passionate about understanding user behaviour and shaping user experiences?.Do you thrive on uncovering insights that drive product improvements? We are currently seeking a talented and exp... Mehr anzeigen

Customer Service Associate

Sonic Suisse SSDWallisellen, Schweiz

Wir sind Teil der weltweiten Sonic Healthcare Gruppe, eines führenden Anbieters von medizinisch-diagnostischen Dienstleistungen.Wir setzen uns für das Wohl unserer Kunden und deren Patienten ein un... Mehr anzeigen

Customer Care Representative

YUHDübendorf, Zurich, Switzerland

Do you love helping people and learning new things? If so, you might be the perfect fit for our Customer Care Representative position.You will be the main link between Yuh and our awesome clients, ... Mehr anzeigen

Senior Technical Consultant – Customer Experience

isolutionsBern, Basel, Zürich

Du berätst unsere Kunden bei technischen und fachlichen Fragestellungen rund um Microsoft Dynamics 365 und die Power Platform.Du analysierst fachliche und technische Anforderungen, entwickelst trag... Mehr anzeigen

Presales Consultant – Customer Experience

isolutionsBern, Basel, Zürich

Presales Consultant – Customer Experience. Mehr anzeigen

Praktikum Creative Marketing & Customer Experience 100% (1 Jahr)

Maison MollerusErlenbach, Zurich, Switzerland
Quick Apply

Maison Mollerus ist eine Schweizer Luxusmarke für hochwertige Handtaschen und Accessoires.Seit 1984 steht das Familienunternehmen für zeitlose Ästhetik, Qualität und handwerkliche Präzision.Für uns... Mehr anzeigen

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Customer Intelligence Manager (w/m/d)

Genossenschaft Migros ZurichZürich, Schweiz

Für die neugeschaffene Position in der Direktion "Kunde" suchen wir eine Person die Daten in Erkenntnisse und Erkenntnisse in Empfehlungen verwandelt.Als Customer Intelligence Manager bringst du di... Mehr anzeigen

Customer Success Manager - Customer Experience

isolutionsBern, Basel, Zürich

Du begleitest unsere Kunden langfristig bei der Weiterentwicklung ihrer Customer-Experience- und CRM-Lösungen und sorgst dafür, dass diese kontinuierlich Mehrwert schaffen.Du analysierst neue Anfor... Mehr anzeigen

Multilingual Customer Representative

Cross Border TalentsZürich, Switzerland
Homeoffice
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Turn Your Language Skills into a Global Career.Are you ready to use your talent for languages to build a career with.Join some of the world's most innovative companies in.Portugal, Greece, Malta, a... Mehr anzeigen

Customer Success & Implementation Manager (AI B2B SaaS | German & French)

aspaara AGZürich, Zurich, Switzerland
Quick Apply

Willst Du unsere preisgekrönte Künstliche Intelligenz von morgen mitgestalten, die schon heute das Arbeitsleben von Tausenden von Menschen in acht Europäischen Ländern verbessert? Werde ein unverzi... Mehr anzeigen

Customer Support Engineer

Malvern Panalytical B.V. (Switzerland Branch)Zurich, CH

Malvern Panalytical is the world's leading provider of laboratory and process measurement technology.Our devices are used in quality control, process control and R&D for structural, element and phy... Mehr anzeigen

Software Engineer – Customer Experience

isolutionsBern, Basel, Zürich

Du entwickelst moderne Business-Applikationen und individuelle Erweiterungen mit C#,.Du implementierst Business-Logik und Schnittstellen zwischen Dynamics 365, der Power Platform und bestehenden Un... Mehr anzeigen

B2B Customer & Sales Manager 80-100%

ofinto agZürich, Zurich, Switzerland
Quick Apply

Bist Du bereit, unser B2B-Geschäft auf das nächste Level zu bringen?.Wir sind ofinto – ein schnell wachsendes E-Commerce-Unternehmen für hochwertige Büromöbel.Unsere Mission: Der führende Online-An... Mehr anzeigen

Customer Success Manager

Enterprise BotZürich, Zurich, Switzerland
Quick Apply

Enterprise Bot is the leading provider of GenAI, Conversational AI, and automation software, headquartered in Zurich, Switzerland.Our intelligent virtual assistants and automation tools help organi... Mehr anzeigen

Customer Success Manager PropTech B2B SaaS - 100%

Spacewise AGZürich, Zurich, Switzerland
Quick Apply

Join the Future of Retail with Spacewise!.Spacewise is an innovative proptech startup headquartered in Zurich, revolutionizing the way commercial landlords manage, market and rent their portfolios ... Mehr anzeigen

Customer Success Engineer

LatticeFlow AIZürich, ZH, CH
Quick Apply

AI is evolving faster than most companies can govern it.LatticeFlow AI is the technical AI governance platform built for the agentic era, helping enterprises evaluate, secure, and control AI risk b... Mehr anzeigen

Customer Data Specialist

GenTwoZurich, Switzerland, CH

GenTwo is a global financial engineering company enabling the creation, issuance, and lifecycle management of innovative investment products.With our state-of-the-art platform and securitization in... Mehr anzeigen

Junior Customer Success Manager / AI & Digital Solutions

Selise Group AGZürich, Zurich, Switzerland
Quick Apply

Künstliche Intelligenz (KI) verändert gerade, wie Unternehmen arbeiten.Bei SELISE kannst Du diese Veränderung nicht nur beobachten, sondern aktiv mitgestalten.Als Junior Customer Success Manager – ... Mehr anzeigen

(Senior) Customer Project Manager Zürich (all genders)

sqior medical GmbHZürich, Mitte Kanton Zürich, CH

Wir sind ständig auf der Suche nach neugierigen und teamorientierten Persönlichkeiten, die etwas im Gesundheitswesen bewegen möchten.Senior) Customer Project Manager (all genders) .Du für die Planu... Mehr anzeigen

Customer Care Representative

SwissquoteDübendorf, ZH, CH

Yuh - The most complete financial app of Switzerland.Yuh is the app to pay, save and invest.Since 2021, the company is helping you manage your finances transparently, responsibly and in full freedo... Mehr anzeigen

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UX Experience Researcher

UX Experience Researcher

ACZENTAZurich, Zürich, Schweiz
Vor 30+ Tagen
Anstellungsart
  • Quick Apply
Stellenbeschreibung

Are you passionate about understanding user behaviour and shaping user experiences?

Do you thrive on uncovering insights that drive product improvements? We are currently seeking a talented and experienced UX Experience Researcher to join a dynamic team dedicated to enhancing Google Maps and Google Trends.

Position Overview:

As a UX Experience Researcher, you will play a crucial role in advancing the usability and functionality. Your primary responsibility will be to conduct in-depth research to gather user insights, identify pain points, and collaborate with cross-functional teams to implement user-centric design improvements.

Key Responsibilities:

  • Plan, conduct, and analyze various user research methods such as interviews, surveys, usability studies, and field studies to gather actionable insights.
  • Work closely with product managers, designers, and engineers to translate research findings into actionable recommendations that drive product enhancements.
  • Advocate for the user by championing user-centric design principles throughout the product development lifecycle.
  • Collaborate with multidisciplinary teams to prioritize research opportunities and inform product decisions.
  • Create and present compelling reports, presentations, and findings to stakeholders to influence design and product strategy.

Qualifications:

  • Bachelor's or Master's degree in Human-Computer Interaction, Psychology, Sociology, Anthropology, or a related field.
  • Proven experience in conducting user research for digital products, preferably in the field of mapping/navigation or data analytics.
  • Proficiency in a variety of qualitative and quantitative research methods and tools.
  • Strong analytical skills with the ability to synthesize complex data into actionable insights.
  • Excellent communication and presentation skills with the ability to articulate research findings and recommendations to diverse audiences.
  • A collaborative mindset with the ability to work effectively in cross-functional teams.
  • Fluent in written and spoken English.

Preferred Qualifications:

  • Experience working with large-scale datasets and data visualization tools.
  • Familiarity with UX/UI design principles and methodologies.
  • Knowledge of statistical analysis and experimental design.
  • Previous experience with international research and understanding of global user behaviors and preferences.

Join us and be part of a talented team dedicated to creating innovative and meaningful user experiences for millions of users worldwide.

If you would like to receive any information in a different way before applying for the role, please contact us at 044 342 30 10.



Branche: Internet / E-Commerce

Funktion: Anderes

RAL:

Anstellungsart: Festanstellung