Meetings & Conferences Assistant

Job information

Division / Unit : Services / Travel Accommodation & Conferences

Contract type : Permanent

Start date : 06.01.2025 or ASAP

Application deadline : 22.11.2024

Main goal

Support the organisation of meetings and small events with a dedicated focus on service quality, guest experience and cost efficiency, while maintaining a solution-oriented approach.

Key responsibilities

Accommodation and facilities coordination

• Liaising with internal clients to understand and fulfil logistical needs for various UEFA-organised meetings and conferences.
• Coordinating the reservation of accommodation and meeting facilities, including arrangements for technical equipment, catering, and transportation to meet event requirements.

Event execution and on-site presence

Attending meetings and conferences on-site as needed to oversee logistics, ensuring smooth and efficient event execution.

Partner and supplier relations

• Maintaining professional relationships with UEFA partners and suppliers, including hotels, restaurants, transportation providers and other vendors, ensuring high service standards and cost-effective solutions.
• Negotiating terms with suppliers to secure favourable agreements for UEFA.

Database management and reporting

Establishing and maintaining the hotel team's database and statistics, ensuring that the information is accurate and up-to-date for informed decision-making.

C oordination of guided tours

Coordinating requests for guided tours of the UEFA campus and liaising with reception staff to organise badges, refreshments and access to designated areas, and ensuiring overall tour experience.

Requirements

Experience :

Up to 3 years of experience in the hotel / tourism industry or similar

Education :

Bachelor's in tourism, hospitality or similar

Languages :

• English / Advanced
• French / Advanced
• Knowledge of any European languages would be an asset

Other requirements :

• Service-oriented and solution-focused approach
• Proven ability to work effectively both independently and collaboratively across units
• Excellent interpersonal skills, with the ability to communicate effectively across diverse cultures and with a wide range of clients
• Skilled in prioritising workload to meet deadlines
• Strong organisational skills
• Solid understanding of the event, hotel, and travel industries
• Comfortable working with figures and data

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