System Analyst
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Who we are :
GMS is the AI-driven communications solutions partner for Mobile Network Operators and Enterprises globally. Our vision is to become the leading creator of value in the communication world.
Together with our clients we identify growth opportunities and co-create secure, engaging AI-driven communications solutions that build trust between brands and their audiences, enabling next-generation customer experiences.
We are the strategic partner of choice, ready to greenlight tomorrow.
What you’ll do :
- Analyze the subject area and formalize project requirements.
- Interact with the customer, approve technical requirements and API documentation.
- Develop documentation (instructions, technical requirements).
- Support the customer with task formation and MVP development.
- Allocate resources for the integration of the project.
- Support the realization process in all stages development, integration, and testing.
- Coordinate all processes throughout the project.
What we expect :
- 3+ years of experience working as a System Analyst, Business Analyst, Integration Expert, or related.
- Experience with B2B / Enterprise / SaaS platforms.
- Experience in API documentation and integrations through API.
- Experience in the development of technical requirements and technical documentation.
- Customer-facing experience combined with strong presentation & collaboration skills.
- Proficiency in the description and modeling of business processes, API, and IT Systems in the form of diagrams (BPMN or UML).
- Experience with Atlassian toolset (Jira).
- Basic understanding of web applications and database architecture.
- Understanding AI solutions, especially AI chatbots will be a plus.
- Advanced English.
- Knowledge of Slavic languages will be a plus.
What we offer :
- Multicultural & dynamic environment in fast-growing worldwide business.
- One-of-a-kind company culture a mixture of open mindset, high dedication, striving for success, and team spirit.
- Professional team that is committed and stands for the highest standards of performance.
- Our values Integrity, Agility, and Commitment are vivid in day-to-day company activities.
- Customer-oriented culture with high respect for both internal and external customers.
- Competitive salary and bonus system.
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