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Account coordinator • horgen

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Account Manager

FELFEL AGZürich, CH

Own and manage a large portfolio of clients from post trial engagement to renewal.Build and maintain strong, long-term relationships with key contacts to manage expectations and overall satisfactio... Mehr anzeigen

Study Coordinator

Universität ZürichZürich, CH

Das Zentrum für Zahnmedizin der Universität Zürich (ZZM) ist ein international anerkanntes Klinik-, Ausbildungs- und Forschungszentrum.In sechs spezialisierten Kliniken und einem Institut arbeiten ... Mehr anzeigen

Account Manager ICT

Teletrend AGCham, CH

Mit mehr als 30 Jahren Erfahrung in der Integration und im Management von ICT-Infrastrukturen.TLT Solutions sowohl Service Provider als auch private und öffentliche Unternehmen bei.Planung, Lieferu... Mehr anzeigen

Account Executive DACH

Benetics AIZürich, Zurich, Switzerland
Quick Apply

Die Baubranche hat ein ungelöstes Problem: Handwerker verbringen fast ein Viertel ihrer Arbeitszeit mit Dingen, die nichts mit ihrer eigentlichen Arbeit zu tun haben.Das kostet die Branche global ü... Mehr anzeigen

Account Executive (Commercial / Expansion)

RealAdvisor S.A.Zürich, ZH, CH
Quick Apply

Immobilienplattform, die jährlich Millionen von Nutzern anzieht.Seit unserer Gründung im Jahr 2017 setzen wir uns dafür ein, den Immobilienmarkt durch mehr Transparenz und Effizienz zu revolutionie... Mehr anzeigen

Named Account Manager

FortinetZürich, ZH, Switzerland

As a Named Account Manager, you will play an integral role in new business pitches, hold responsibility for the effective on-boarding of new clients and focus on growing and developing existing cus... Mehr anzeigen

Key Account Manager (a)

Michael PageZürich (Kreis 7) Hirslanden, CH

Betreuung und strategischer Ausbau von Kundenbeziehungen zu internationalen Luxus- und Premium-Marken.Identifikation und Entwicklung neuer Geschäftsmöglichkeiten sowie aktive Akquisition spannender... Mehr anzeigen

Key Account Manager (a)

Michael PageZürich (Kreis 8) Seefeld, CH

Betreuung und strategischer Ausbau von Kundenbeziehungen zu internationalen Luxus- und Premium-Marken.Identifikation und Entwicklung neuer Geschäftsmöglichkeiten sowie aktive Akquisition spannender... Mehr anzeigen

Account Executive

Hoshii AGZürich, Zurich, Switzerland
Quick Apply

We're building an AI Coworker for back-office B2B teams.Millions of people in B2B commerce are drowning in email, manually keying in orders, updating the ERP, chasing RFQs and invoices.It's 2026 an... Mehr anzeigen

Key Account Manager (a)

Michael PageZürich (Kreis 7) Fluntern, CH

Betreuung und strategischer Ausbau von Kundenbeziehungen zu internationalen Luxus- und Premium-Marken.Identifikation und Entwicklung neuer Geschäftsmöglichkeiten sowie aktive Akquisition spannender... Mehr anzeigen

Stores Coordinator

Helvetic Airways AGZürich, CH

Are you ready to take the next step in your career and work on the most modern and economic Embraer aircrafts?.Helvetic Airways is currently seeking highly motivated people to work in our Helvetic ... Mehr anzeigen

Program Coordinator 80 %

Plan International SchweizZürich

Plan International is an independent development and humanitarian organization that advances children’s rights and equality for girls since 1937.We strive for a just world, working together with ch... Mehr anzeigen

Account Executive - Switzerland

Backbone (BKBN)Zürich, ZH, CH
Homeoffice
Quick Apply

Join Backbone’s unique adventure to completely transform the real estate industry and have a positive impact on millions of people selling/buying/renting their home every year.We are a technology c... Mehr anzeigen

Key Account Manager (a)

Michael PageZürich (Kreis 7), CH

Betreuung und strategischer Ausbau von Kundenbeziehungen zu internationalen Luxus- und Premium-Marken.Identifikation und Entwicklung neuer Geschäftsmöglichkeiten sowie aktive Akquisition spannender... Mehr anzeigen

IT Sales Account Manager

e3 AGZürich, CH

Die Herausforderungen von morgen lösen sich nicht von allein.Wir suchen Dich, um zusammen innovative und nachhaltige Lösungen zu finden.Direct Sales Hunter unserer Produkte (CASB Centraya, DLP), Lö... Mehr anzeigen

Account Executive

SS&C Technologies HoldingsZurich, Switzerland

Job Title: Account Executive – Investment Banking & Legal.SS&C Intralinks is a global technology provider of inter-enterprise content management and collaboration solutions.Its products ser... Mehr anzeigen

Administrative Coordinator Virology

Gilead Sciences Switzerland SarlZug, Switzerland

Excellent verbal (English & German), written, and interpersonal skills are required.Requires knowledge and understanding of administrative and office policies and procedures.Must possess good proof... Mehr anzeigen

Account Manager (80%-100%)

Xelon AGZug, Canton of Zug, Switzerland
Quick Apply

As we continue to expand, we are looking for a customer-focused and tech-savvy.In this role, you will be the key link between our customers and our technical teams, ensuring long-term partnerships ... Mehr anzeigen

Account Manager

FELFELZürich, CH

Zurich, you become the trusted host for a portfolio of clients: the person who makes sure their FELFEL experience keeps getting better, from their very first weeks with us all the way to renewal.Yo... Mehr anzeigen

Founding Account Executive

PulseRise Technologies LTDZürich, Switzerland
Quick Apply

We're looking for a high-agency sales professional who has closed, not just sourced, and who can credibly sell a genuinely technical product to sophisticated buyers without a playbook handed to the... Mehr anzeigen

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Account Manager

Account Manager

FELFEL AGZürich, CH
Vor 12 Tagen
Stellenbeschreibung
YOUR RESPONSIBILITIES
  • Own and manage a large portfolio of clients from post trial engagement to renewal.
  • Build and maintain strong, long-term relationships with key contacts to manage expectations and overall satisfaction and retention.
  • Analyze client needs continuously to optimize their experience and pinpoint cross-sell or upsell opportunities.
  • Drive organic growth actively within your segment to maximize account potential and business value.
  • Engage proactively with clients flagged during health checks and monitor key metrics to prevent churn proactively.
  • Lead account reviews, contract negotiations, and renewals with confidence and care.
  • Work hand in hand with our Acquisition, Product, Operations, and Support teams so every client gets one seamless FELFEL experience.
  • Bring what you hear from clients back inside, so we keep making our food and service better.

YOUR PROFILE
  • 3–5 years in account management, client success, or a similar customer-facing role.
  • Proven track record of efficiently managing and growing a large, diverse client portfolio.
  • Confidence with CRM tools (Hubspot) to keep your work organized and your clients well looked after.
  • A proactive, solution-oriented mindset that combines a sales instinct with a real sense of hospitality — you spot opportunities to grow accounts while genuinely taking care of people.
  • Excellent communication skills and the ease to connect with everyone from an office manager to a CEO.
  • Energy for a fast-paced environment, paired with the patience to build relationships that last.
  • Fluent German and proficient in English.
  • Non-smoker - we don't want you to smell like cigarettes, neither at work nor at customer meetings. After all, FELFEL is about good food.
  • Valid work permit or Swiss passport.

YOU WILL BE MEASURED BY
  • Net Revenue Retention (NRR)
  • Churn Rate
  • Portfolio Growth (Cross-sell/Upsell)
  • Client Health Score
  • Customer Satisfaction (CSAT or NPS)

OUR BENEFITS
  • Lots of delicious food, just a few steps away from your desk - we make your gastronomic dreams come true
  • Best barista coffee and tea for the whole team, thanks to our innovative Gavetti coffee machine
  • 5 weeks holiday per year, as well as the chance to buy an extra week of vacation
  • Two full weeks of ‘work from anywhere’ per year to bring more variety to your work day
  • We care about your future with an above-mandatory pension fund
  • New parents get 16 or 3 weeks, respectively, of fully paid parental leave. We also support the return to work by making a generous financial contribution to childcare until the child reaches kindergarten age.
  • We encourage our employees to use public transport by covering your half-fare travelcard
  • Great team events, such as our well-known FELFEL Summer Outing
  • Stay active and healthy with our weekly sports sessions

Ready to apply? If this sounds like the perfect role for you, please submit (German or English):
  • Your CV & complete documents (references, diplomas)
  • A short video introducing yourself and telling us why you are our next Account Manager (max. 1 minute)
ABOUT USFELFEL is all about good food and coffee in the workplace: we help Swiss employers become masters of hospitality.
With our smart fridge ‘FELFEL’ and delicious barista coffee ‘Gavetti’, we enable companies to provide their employees with first-class, ultra-fresh food and drinks throughout the day. Whether hearty and traditional, modern and vegan or high in protein - our weekly changing menu ensures that all employees always have something to be excited about ;).
FELFEL is a family business that was founded in 2013. Today, we take care of around 1000 locations in Switzerland, and have 150 employees across our offices in Lausanne, Zurich and New York.
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