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Product Manager - End-User Device Troubleshooting
NexthinkLausanne, Vaud, SwitzerlandCuisinier
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NexthinkLausanne, Vaud, SwitzerlandJob Description
At Nexthink, we empower our customers to enhance their digital employee experience by proactively
identifying, troubleshooting, and solving issues impacting Windows and macOS devices. We’re
seeking an experienced Product Manager specialized in End-User Computing (EUC) to lead and
expand our troubleshooting capabilities across the entire user journey—from data collection and
issue visualization to automated remediation with Nexthink Act.
Your mission :
- Become Nexthink’s resident expert on end-user device troubleshooting, internally guiding
product teams and externally advising customers.
product enhancements to continuously improve troubleshooting effectiveness.
Engineering, Product Marketing, Sales, Technical Services, and Senior Management.
knowledge shapes product development and customer success.
management, prioritization, documentation, release notes, and training sessions.
Qualifications
Must-have :
operating systems.
across Engineering, Design, Executive Leadership, and Customers.
Technical Skills :
application compatibility issues.
BitLocker or FileVault).
Join us at Nexthink, where your expertise will directly shape innovative products that transform digital
employee experiences worldwide.
Additional Information
We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.
With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.
If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer :
Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.