Jobsuche > Luzern > German speaking bank
German-Speaking Customer Agent for Bank in Lisbon (Relocation to Lisbon City)
Description
- Zu unserem Angebot : Die Servicezeiten sind von Mo-Sa 8.00-17.00 Uhr.Überdurchschnittliche GehaltschancenKarrieremö
- glichkeiten innerhalb einer international aufgestellten FirmaRelocation-Unterstützung (4 Wochen Hotelunterkunft, Flugkostenrü
- ckerstattung, Bürokratie)Training & Onboarding Phase Zu deinem Profil : Guter sprachlicher Ausdruck im Deutschen (kein Slang, richtige Artikel)Aktives Zuhö
- renGute BedarfsermittlungBereitschaft, auch schwierige Fälle im ersten Kontakt zu lösenStressresistenz Alle Bewerber mü
ssen einen EU-Pass oder eine gültige Aufenthaltsgenehmigung haben.
Offer
Zu deinem Aufgabenfeld : Serviceorientierter Inbound Beantwortung von Kundenfragen und Ausführung von Bestellungen im Erstkontakt rund um den gesamten Service Retail Helfenbei der Einrichtung der Telefon-Banking-ID und T-PIN sowie der Postbank-App.
Sperrung / Entsperrung / Umtausch der Karte Erfassung von Phishing-Fällen Annahme von Zahlungsverkehrsaufträgen Produktinformation Erfassung von Beschwerden
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