Technical customer support Jobs in Zürich
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Technical customer support • zurich
Zuletzt aktualisiert: vor 2 Tagen
PrivaSphere Secure Messaging ist die innovative Schweizer Plattform für sichere E-Mail- und Online-Anwendungen.Um unsere Dienstleistungen und Technologie weiter auszubauen, per sofort suchen wir ei...Mehr anzeigenZuletzt aktualisiert: vor 2 Tagen
Schweitzer zählt zu den international führenden Ladenbau-Unternehmen für Food und Fashion.Unterstützen Sie uns dabei, einzigartige Einkaufserlebnisse für unsere Kunden auf der ganzen Welt zu schaff...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Do you speak German fluently and have excellent communication skills?.Available positions in Customer Service, Tech Support and Sales await you in Greece!.
Microsoft, Canon, Netflix, Volkswagen, and...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
We are looking for an experienced Customer Support Engineer (Java) with software and system engineering skills!.The ideal candidate will be responsible for the reliability of our software while wor...Mehr anzeigenZuletzt aktualisiert: vor 7 Tagen%20AG)
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Head of Technical Support
WhatJobsZürich, Zürich, Schweiz Social network you want to login / join with : .At TechBiz Global, we provide recruitment services to our TOP clients from our portfolio.
If you're looking for an exciting opportunity to grow in an inno...Mehr anzeigenZuletzt aktualisiert: vor 8 Tagen
Head of Technical Support
TechBiz Global GmbHZürich, ZH, CH At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio.We are currently seeking a Head of Technical Support to join one of our.
If you're looking for an exciti...Mehr anzeigenZuletzt aktualisiert: vor 14 Tagen
Digital Solution Technical Support Engineer (m / w / d)
RockenWinterthur, CH Software und digitale Lösungen.Systemen und Anwendungen, insbesondere Windows-basierte Umgebungen.Installation, Konfiguration und Wartung.
Software, Systemen und IT-Lösungen.Dokumentation von techni...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Technical Support Engineer (m / w / d)
ROCKENEffretikon, Schweiz Fernüberwachung : Nutze die remote Diagnosefunktionen von WiDE, um Motor- und Systemdaten zu überwachen und zu analysieren.
Gib Ingenieuren gezielte Hinweise, um Probleme schnell zu lösen.Rollout-Man...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Technical Supporter / Corporate Functions Support
PrivaSphere AGZürich, Zurich, SwitzerlandQuick Apply
Senior Customer Support Agent
MyCamperZürich, Zurich, Switzerland MyCamper is the largest sharing platform for campervans and motorhomes in Switzerland, Sweden, Norway, Finland, and Denmark.
Our mission is to make camping accessible for everyone by making better u...Mehr anzeigenZuletzt aktualisiert: vor 24 Tagen
Customer Support - Vertriebsinnendienst (100%)
Schweitzer Project SpaZürich, Zurich, SwitzerlandQuick Apply
Technical Sales Support (m / f / d)
Michael PageZürich (Kreis 4) Langstrasse, CH The selected candidate provides expert technical support and tailored solutions in collaboration with Sales Engineers, manage RFQs and project progression, ensure cross-functional alignment for eff...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Support Specialist (80-100)
glaus | personalUster, CH In dieser spannenden Funktion übernehmen Sie eine zentrale Rolle im Kundenservice - sowohl im direkten Kundenkontakt als auch in der internen Koordination.
Sie sind Teil eines hilfsbereiten und dyna...Mehr anzeigenZuletzt aktualisiert: vor 3 Tagen
Customer Support Agent 100% (m / w / d)
RandstadZürich, Opfikon, Switzerland Für unseren renommierten Kunden suchen wir per sofort eine engagierte und motivierte Person für die Rolle als Customer Support Agent (In- & Outbound).
In dieser Position bist Du zuständig für die so...Mehr anzeigenZuletzt aktualisiert: vor 6 Tagen
German Technical Support in Greece - Relocation support
TeleperformanceZürich,SwitzerlandQuick Apply
Customer Support Engineer (Java)
G+D NetceteraZürich, ZH, CHQuick Apply
Customer Support Agent 100% (m / w / d)
Randstad (Schweiz) AGZürich, CH Für unseren renommierten Kunden suchen wir per sofort eine engagierte und motivierte Person für die Rolle als Customer Support Agent (In- & Outbound).
In dieser Position bist Du zuständig für die so...Mehr anzeigenZuletzt aktualisiert: vor 3 Tagen
Mitarbeiter : in Support Customer Service Weiterbildung 80 %
ZHAWWinterthur, CH Juli 2025 oder nach Vereinbarung.Teilnahme und Mithilfe bei der Organisation von Veranstaltungen.Koordination sowie Bearbeitung der Posteingänge und E-Posting-Aufträge.
Eingangs- und Rechnungskontro...Mehr anzeigenZuletzt aktualisiert: vor 11 Tagen
Customer technical support specialist
CYBERPLAT.COMGlattbrugg, CH Unix systems, command line skills;.Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Manager Licensee Technical Support
WinGD – Winterthur Gas & DieselWinterthur, CH Manager Licensee Technical Support.Register and process all incoming error reports (NCR) and non-standard requests (RAE) from licensees and manufacturers.
Supporting licensees in technical matters.E...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Support Engineer
Oxford InstrumentsZurich, CH At Oxford Instruments, we enable the world’s leading industrial companies and scientific research communities to image, analyse and manipulate materials down to the atomic and molecular level.With ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Manager Customer Support Engineering
SR Technics GroupZürich, CH Lead and continuously develop the team of currently 8 Customer Support Engineers.Ensure implementation and continuous monitoring of the agreed scopes of work in accordance with the customer require...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Support Engineer (Java)
NetceteraZürich, Switzerland We are looking for an experienced Customer Support Engineer (Java) with software and system engineering skills!.The ideal candidate will be responsible for the reliability of our software while wor...Mehr anzeigenZuletzt aktualisiert: vor 7 Tagen
Technical Support Analyst
EpamZurich, Switzerland Do you have a knack for technology? Are you at your best when supporting others? Do you have a track record of influencing senior IT stakeholders and business partners? Do you have a proven ability...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Head of Technical Support
WhatJobsZürich, Zürich, SchweizVor 8 Tagen
StellenbeschreibungCompetitive compensation and benefits package Leadership role in a global, forward-thinking company Collaborative and innovative work environment Opportunities for growth and professional development Proven leadership experience in a global technical support or technical operations role. Strong knowledge of support methodologies, customer service principles, and operational best practices. Experience with help desk and CRM systems, especially Zendesk . Solid technical background with understanding of relevant systems and platforms. Excellent communication, interpersonal, and decision-making skills. Strong analytical skills with a data-driven mindset. Fluency in English ; fluency in additional languages is a plus.
Social network you want to login / join with :
At TechBiz Global, we provide recruitment services to our TOP clients from our portfolio. We are currently seeking a Head of Technical Support to join one of our clients' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you.
This role is central to delivering a seamless and high-quality customer experience across all touchpoints. You will manage global support teams, drive operational excellence, and implement a strategic vision for scalable, data-driven, and customer-obsessed support services—including a robust self-service infrastructure.
Key Responsibilities :
- Strategic Leadership : Develop and execute a global support strategy aligned with business goals.
- Global Technical Support Delivery : Ensure a consistent and high-quality customer support experience across all regions.
- Team Leadership : Build, lead, and inspire high-performing global technical support teams with a culture of excellence and customer obsession.
- Customer Experience : Drive customer satisfaction, retention, and loyalty through world-class technical support.
- Operational Excellence : Oversee day-to-day operations, ensuring compliance with SLAs, KPIs, and support quality standards.
- Process Improvement : Continuously optimize workflows and support processes using tools like Zendesk , Jira , Klaus , and Workforce Management platforms.
- Data-Driven Decision Making : Leverage support data and analytics to measure performance, identify trends, and guide operational improvements.
- Technology Adoption : Utilize cutting-edge tools and systems to enhance support efficiency and customer experience.
- Self-Service Strategy : Design and implement an effective Level 1 self-serve solution using the knowledge base and chatbot system; analyze usage data to optimize content.
- Cross-Functional Collaboration : Partner with Product, Engineering, and other departments to address customer needs and improve the product experience.
- Performance Management : Define and monitor KPIs to evaluate team and individual performance and support continuous development.
What We Offer :
Qualifications :
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