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Customer support manager Jobs in Zürich

Zuletzt aktualisiert: vor 9 Tagen
Customer Support Specialist

Customer Support Specialist

Die Schweizerische PostGlattbrugg (Zurich), CH
Do you want to make a difference? is a subsidiary of Swiss Post.As a Customer Support Specialist, you are our company's calling card. With your communication skills and understanding of technology, ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Experience Manager.

Customer Experience Manager.

CiscoWallisellen, Switzerland
As a Customer Experience Manager, you will play a crucial role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to val...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Care Manager

Customer Care Manager

Barry CallebautZurich, CH,
At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry.As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the f...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Success Manager & Innovation Consultant

Customer Success Manager & Innovation Consultant

rreadyZürich, Zurich, Switzerland
Homeoffice
Quick Apply
Zurich-based or Remote within Europe.AI-native innovation- & idea management SaaS startup with a global clientele across 10+ countries. Our mission is to make innovation in organizations measur...Mehr anzeigenZuletzt aktualisiert: vor 9 Tagen
German Customer Care in Greece - Relocation support

German Customer Care in Greece - Relocation support

TeleperformanceZürich,Switzerland
Quick Apply
Do you speak German fluently and have excellent communication skills?.Available positions in Customer Service, Tech Support and Sales await you in Greece!. Microsoft, Canon, Netflix, Volkswagen, and...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Success Manager

Customer Success Manager

Coople UKZurich, Zurich
Als eine der grössten Firmen im digitalen Personalverleih in Europa arbeiten wir seit einigen Jahren unermüdlich daran, flexible Arbeit einfach, zuverlässig und erfüllend zu machen.Warum wir das tu...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
CUSTOMER SERVICE MANAGER FRAGRANCES EUROPE

CUSTOMER SERVICE MANAGER FRAGRANCES EUROPE

LUZI AGDietlikon, CH
Sie unterstützen das Sales Team EUROPE administrativ und organisatorisch im Order Management sowie im B2B Sales Support verschiedener europäischer Länder. Auftragsabwicklung (Sicherstellung eines re...Mehr anzeigenZuletzt aktualisiert: vor 16 Tagen
Customer Support Insurance (Inbound)(m / w)

Customer Support Insurance (Inbound)(m / w)

univativ Schweiz AGZürich, CH
Bearbeiten eingehender schriftliche und telefonische Kundenanfragen und -anliegen.Verantwortlich der qualitativ hochstehenden Bearbeitung von Kündigungen und Aufhebungen. Mitarbeit im Beschwerdemana...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Mitarbeiter im Customer Support m / w / d

Mitarbeiter im Customer Support m / w / d

ATOSS Software AGZürich
Mitarbeiter im Customer Support m / w / d.München, Frankfurt, Stuttgart, Hamburg, Osnabrück, Cham, Düsseldorf | Vollzeit | Unbefristet. Technische Kundenbetreuung unserer ATOSS-Lösung per Telefon, E-Mai...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Support Specialist (m / w / d)

Customer Support Specialist (m / w / d)

Boost incZurich, CH
In dieser abwechslungsreichen Rolle bist du ein zentraler Ansprechpartner für unsere Kunden und arbeitest eng mit verschiedenen Abteilungen wie Sales, Marketing, Operations und Category Management ...Mehr anzeigenZuletzt aktualisiert: vor 11 Tagen
  • Gesponsert
Graphic Design & Digital Support Manager

Graphic Design & Digital Support Manager

professional.chZürich
Jakob in Zürich bietet rund 450 Menschen mit einer Beeinträchtigung geschützte Arbeitsplätze und Tagesstrukturen an (www. Die Mitarbeitenden werden bei der Arbeit durch 140 Fachmitarbeitende angelei...Mehr anzeigenZuletzt aktualisiert: vor 10 Tagen
  • Gesponsert
Customer Support Im Bvg-Bereich Stiftungen, 80-100%

Customer Support Im Bvg-Bereich Stiftungen, 80-100%

Swiss Life AGZürich, CH
Sie sind verantwortlich für die administrative Abwicklung von Geschäftsfällen und die Bearbeitung von Anfragen im Bereich der 2. Sie erteilen telefonische und schriftliche Auskünfte zu Austritten, V...Mehr anzeigenZuletzt aktualisiert: vor 28 Tagen
Customer technical support specialist

Customer technical support specialist

CYBERPLAT.COMGlattbrugg, CH
Unix systems, command line skills;.Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Customer Success Manager 100% Zürich

Customer Success Manager 100% Zürich

Luware AGZürich, CH
Build and maintain relationships with customers.Provide training and support on our products and services.Identify and address potential issues. Upsell and cross-sell our products and services.Stay ...Mehr anzeigenZuletzt aktualisiert: vor 9 Tagen
Manager Market Support Group

Manager Market Support Group

Mettler ToledoSales Support, Zürich, Nänikon-Greifensee
Our Opening and Your Responsibilities.In our global AutoChem business unit, we develop synthesis, sampling and reaction and particle analysis tools as well as modeling software for scientists in ph...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Manager Licensee Technical Support

Manager Licensee Technical Support

WinGD – Winterthur Gas & DieselWinterthur, CH
Manager Licensee Technical Support.Register and process all incoming error reports (NCR) and non-standard requests (RAE) from licensees and manufacturers. Supporting licensees in technical matters.E...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Manager Customer Support Engineering

Manager Customer Support Engineering

SR Technics GroupZürich, CH
Lead and continuously develop the team of currently 8 Customer Support Engineers.Ensure implementation and continuous monitoring of the agreed scopes of work in accordance with the customer require...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Support Engineer

Customer Support Engineer

Oxford InstrumentsZurich, CH
At Oxford Instruments, we enable the world’s leading industrial companies and scientific research communities to image, analyse and manipulate materials down to the atomic and molecular level.With ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
International Customer Manager

International Customer Manager

Mondelēz InternationalZurich, Switzerland
Are You Ready to Make It Happen at Mondelēz International?.Join our Mission to Lead the Future of Snacking.This is your opportunity to join as an International Customer Manager.You work in partners...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
German Technical Customer Support Advisor in Spain

German Technical Customer Support Advisor in Spain

Cross Border TalentsZürich, Switzerland
Quick Apply
Step into the Role of a Technical Customer Support Specialist!.Join a team that values creativity, problem-solving, and collaboration in a fast-paced, dynamic environment.This is the career move yo...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Diese Stelle ist in deinem Land nicht verfügbar.
Customer Support Specialist

Customer Support Specialist

Die Schweizerische PostGlattbrugg (Zurich), CH
Vor 30+ Tagen
Stellenbeschreibung

Do you want to make a difference? is a subsidiary of Swiss Post.

As a Customer Support Specialist, you are our company's calling card. With your communication skills and understanding of technology, you handle enquiries from our SwissID users and offer them assistance with our processes.

You will also support our business customers with enquiries about digital signatures and certificates.

Your hands-on mentality helps you to keep a cool head even in hectic times.

How you make a difference

Support for business customers for certificate and PKI users :

  • Processing of enquiries and resolution of fault reports from business customers in the area of PKI and individual certificates by telephone, ticketing system or e-mail
  • Active troubleshooting with customers for major incidents
  • Processing of change requests
  • Supporting the PKI users of our business customers with interface connections and the installation of certificates
  • Clarification and revocation of certificates

Support for SwissID-users :

  • Receiving technical customer enquiries for SwissID users by telephone, ticketing system or e-mail in French, German, English and Italian, mainly on the following topics :
  • Login with SwissID for online services
  • Assistance with questions about online identity verification with the SwissID app
  • Enquiries and support for qualified digital signatures according to ZertEs
  • Enquiries relating to the electronic patient dossier and support for users in digital onboarding
  • What you have to offer

  • Successfully completed training
  • Experience in customer service / support
  • Strong IT affinity and IT knowledge is an advantage (OIDC / PKI / data analysis)
  • Good manners and friendliness characterise you
  • Flexibility and reliability
  • Quick comprehension and analytical mindset
  • Good communication skills and the ability to keep calm even in stressful situations
  • Fluency in French and a solid knowledge of German are essential, other languages such as Italian and English are desirable
  • What we have to offer

    You'll enjoy attractive additional benefits :

  • Flexible working models
  • Modern working environment with a great deal of start-up spirit
  • Five weeks of holidays
  • Excellent transport connections (S-Bahn, tram and bus) of our location
  • Health promotion is important to us. All employees have a modern, height-adjustable workstation. Every week a selection of fruit is available for free