Customer support Jobs in Cham
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Customer support • cham
Customer Service Support Officer (m / w / d)
PhilipsHorgen, Zürich, SwitzerlandCustomer Service Agent
Medidata AGRoot D4, CHSales&Administration Support, Baar (Zug)
EDV Werke AGBaar, Canton of Zug, SwitzerlandETRM Support Analyst
MET GroupBaar, Zug, SwitzerlandMitarbeiter : in Empfang - Support Kundendienst
Joker Personal AGAffoltern am Albis, Zurich, SwitzerlandTeamleiter Customer Care / Support 100%
Expersoft Systems AGSteinhausen, CHSales Support Agent
ALSOEmmen, Kanton LuzernTechnischer Sachbearbeiter Support, 100%, Hitzkirch
Sonepar Suisse AGHitzkirch, CHJunior Sales Advisor und Customer Service Support
Poolside AGLuzern- Neu!
After Sales Technical Support Engineer
BYD EuropeZug, Zug, CHTechnical Customer Support Specialist 80 - 100% (alle)
GWF MessSysteme AGLuzernInside Sales Support 80-100%
Traco Electronic Company LimitedBaar, CHICT Support Specialist (m / w)
yellowsharkLuzern, LU, Switzerland, CHCustomer Service Agent
MediData AGRoot D4, ZG, SwitzerlandMitarbeiter im Customer Support m / w / d
ATOSS Software AGCham- Neu!
Spend the Winter in Malta : Customer Support Representative(German Market)
Cross Border TalentsLucerne, SwitzerlandSupport client 1er niveau
Pistor AGRothenburg, CHProject Management Support
ITech Consult AGZugÄhnliche Suchanfragen
Customer Service Support Officer (m / w / d)
PhilipsHorgen, Zürich, SwitzerlandJOB DESCRIPTION
Job Title
Customer Service Support Officer (m / w / d)
Job Description
Start date : January 2026 – Applications must be submitted in English.
As aCustomer Service Support Officer (m / f / d), you will be responsible for managing and processing service incident reports, coordinating service technicians, and providing outstanding customer support. You play a key role in ensuring customer satisfaction and maintaining efficient operations.
You will be part of theCustomer Care Center team inHorgen and report to theCustomer Care Center Manager Alps.
Your responsibilities :
Receiving, forwarding, and administratively processing incident reports and coordinating the appropriate service engineers
Actively supporting our team by providing telephone and digital assistance to our demanding customers inGerman and occasionally inFrench andEnglish
Collaborating with our service managers and the contracts department
Invoicing and booking of service orders
This job is a great fit for you if you have :
Solid commercial background and hands-on experience in customer service
Proficiency withMS Office,SAP, and ideally withSalesforce / Servicemax
An independent, structured, and customer-oriented approach combined with excellent communication skills
High level of flexibility, commitment, and a hands-on mentality
A conscientious, responsible, and above all team-oriented working style
Fluency inGerman and French, along with a good command ofEnglish;Italian is an asset
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
Indicate if this role is an office
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion .