Key account manager

At the forefront of the digital revolution in French-speaking Switzerland for over 35 years, the Micropole Group's CROSS , WIDE and albert brands are the architects of the digital future .

Our passion? Accompanying our customers in their quest for excellence across a range of fascinating domains.

WIDE embodies our avant-garde vision of the digital experience , sculpting exceptional digital worlds that capture the imagination.

With CROSS , we dive deep into the heart of IT challenges and Data mastery , delivering cutting-edge solutions to unlock our customers' potential.

Meanwhile, albert is our Salesforce maestro , mastering the art of this powerful platform to orchestrate the growth of our partners.

To support our growth, we are recruiting for our Morges office a

Key account manager

As a Key Account Manager, you will be part of a commercial team responsible for achieving the growth targets set for the company.

The main responsibility will be to develop a robust new business pipeline in order to develop the turnover of clients for brands WIDE x CROSS x albert.

This position reports to the Sales Manager.

Job Description :

• Develops and owns the New Business sales plan (focused on Marketing Technology, Data & Analytics and Digital Agency).
• Builds successful partnerships with various internal teams (Entity Manager, Engagement Manager, etc.) to identify, develop and close opportunities.
• Works with / through internal teams to promote solutions that address different customer needs.
• Formulate solutions to meet the unique business needs of clients and effectively position the same.
• Leads development of business-value messaging with the CROSS, WIDE, albert and Micropole teams, case studies / use cases, and other targeted sales materials to pitch, grow, and expand business.

Targets include C-Level clients and internal Group stakeholders).

• Works with Marketing to plan and implement targeted outreach efforts with customers.
• Manages lead flow.
• Serve as the lead point of contact for customer account management matters on the defined set of clients
• Build and maintain strong, long-lasting client relationships
• Follow up the progress of leads and opportunities
• Creates, negotiates, and closes commercial agreements
• Achieves account targets and KPI’s as set by the Chief Growth Officer
• Clearly communicate the progress of monthly / quarterly initiatives to internal and external stakeholders.

Profile :

• We need you to have minimum 6 years of relevant experience.
• Experience in Switzerland (Lausanne area)
• Experience as engagement manager, account manager or relevant role preferably in professional services, enterprise software solutions, cloud space, IT sector and has the ability to develop a good understanding of customer and market dynamics and requirements.
• Have built strong relationships with client, meeting regularly to review business challenges.
• Have identified and delivered cross sell / up sell opportunities.
• Have led successful new business pitches.
• Experience in digital and data topics.
• Background in Marketing, IT or Business Administration or comparable qualification
• Networker with a convincing and personable demeanor at executive level / C-level, existing and active network of contacts in Switzerland desirable.
• Proficient in managing the pipeline using CRM systems, preferably Salesforce CRM
• Can evidence a track record of increasing revenue by hitting or exceeding personal targets
• An ability to gain access and influence decision-makers at the highest levels in client organizations
• Languages : Ability to negotiate in French and English (written & orally). German is an advantage.
Il y a 4 jours