Assistant Parent Account Manager (APAM)

ING
Zürich, Switzerland
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ING’s presence in Switzerland & Work Environment

With a growing presence in Switzerland and as a leading international bank for more than 30 years, today ING Switzerland is offering integrated financial solutions and advice based on deep industry knowledge and expertise to a broad range of Corporate and Financial Institution clients.

Very international by nature, our activities in Switzerland serve companies incorporated in more than 60 different countries.

We benefit from a high level of diversity in our teams with more than 25 different nationalities among our 310 employees working in Geneva and in Zurich. We :

  • Provide corporate banking services to a large base of listed and private Swiss multinational groups and large corporates, as well as Swiss Financial Institutions, both banks and non-banks
  • Are a frontrunner in innovation : We are a founding member of the blockchain-based platforms incorporated in Geneva with an ambition to transform commodities trade finance
  • Are a frontrunner in sustainability : We were the first bank to market sustainability improvement facilities to large corporates and commodity traders, and we are committed to stay at the forefront of helping corporates to reach their net-zero ambitions.

Your role and work environment

Our preferred candidate :

  • Feels at ease with figures and financial analysis
  • Pays attention to details and is driven by a search for quality in his / her work
  • Is ready to face challenges and can go the extra mile when needed
  • Enjoys working in a diverse team and contributing to the team’s results
  • Enjoys client contact and learn the art to become a Go-Giver
  • Enjoys exploring business opportunities with prospective clients
  • Enjoys working in a learning environment and is a quick learner
  • Likes to work in an international team with a start-up mindset

Key responsibilities

  • Help senior colleagues manage large and important customer relationships, and occasionally manage smaller client relationships
  • Take a lead in the administration of the entire client relationship, including the onboarding of new clients and products, ensuring the appropriate compliance and regulatory requirements are met ( Know Your Customer )
  • Take an active role in identifying and follow-up on cross-buy opportunities
  • Work closely with product specialists to develop tailor made solutions that closely fit clients’ needs
  • Conduct (market and client) research and keep up to date with relevant market updates and trends to advance the sector knowledge of the entire team, and to create a differentiating client experience
  • Drives forward the relevant commercial and credit approval processes, and ensures timely execution of client transactions and opportunities
  • Actively support the team in prospecting and onboarding new clients
  • Contribute to stakeholder engagement by identifying relevant stakeholders and finding out their needs / concerns and proposing adequate solutions
  • Take part and contribute to internal projects and strategic initiatives
  • Take ownership on risk management and follow the appropriate procedures to assess and mitigate financial risk and non-financial risk while operating simple standardized business processes, to protect the organization from undue risks

What are we looking for?

  • Approx. 1 years to 3 years’ experience in the financial sector. Preferably in a role within a commercial bank
  • Postgraduate (Master’s degree) preferably in Economics or Finance
  • Self-starter with can-do attitude that can work with a high degree of autonomy and is keen to take on responsibility
  • Customer-focused approach, understands customers’ needs and maintains effective customer and stakeholder relationship
  • Can manage complexity and work under tight timelines
  • Be able to negotiate effectively displaying well-developed influencing skills
  • A balanced commercial vs. risk mindset
  • Highly collaborative personality, strong team player and ability to communicate effectively with clients, ING teams and senior management
  • International mindset
  • Fluent in English, with German or French being a plus

What do we offer?

A clear purpose, a unique offer and a range of flexible compensation and other benefits :

  • A dynamic international working environment with innovative colleagues supporting your endeavours globally
  • An opportunity to work with the largest Swiss listed and privately held multinational companies in Switzerland
  • A progressive and agile way of working, where new ideas are valued ahead of convention
  • High level of independence and responsibility
  • Lots of challenging transactions and client projects & a steep learning curve lying in front of you
  • Best-in-class learning programs to boost your skills & knowledge
  • An individual development plan combined with mentoring support to create the ideal environment for your development journey
  • Il y a plus de 30 jours
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