Luxury Items Repair Technician
About Us : Join our team as a Repair Technician and become part of a company known for high-quality products that blend luxury with technical heritage. We are looking for someone passionate about craftsmanship and eager to contribute to our tradition of excellence. If you thrive in a dynamic environment and are committed to delivering exceptional service, we want to hear from you!
Responsibilities :
- Perform high-standard repairs and coordinate with client care for special cases.
- Use our repair management system to organize repairs and order parts.
- Maintain and organize the workshop, including machines and tools.
- Inform and advise clients about repairs and our products.
- Meet KPIs like turnaround time and quality standards.
- Build long-term relationships with clients to foster brand loyalty.
- Provide first-class service to ensure customers enjoy their journeys with our products.
Other Duties :
Load, unload, and move materials manually or with equipment.Handle material activities like counting, weighing, sorting, packing, and unpacking.Ensure safe working conditions per OSHA regulations.Clean work areas and equipment daily.Profile : We love what we do and want to hear from you if :
You are passionate about high-quality products and craftsmanship.You have experience in a manufacturing / technical environment or a similar role.You have a High School diploma or equivalent.You have a mechanical background using hand and power tools (preferred).You have worked in a repairs-related field.Skills :
Attention to detail and quality.Ability to work independently and as part of a team.Organized, detail-oriented, and proactive.Enthusiastic about client care and delivering memorable experiences.Fluent in English & German (additional languages are a plus).Branche : Herstellung
Funktion : Kundenservice
Anstellungsart : Festanstellung
Karrierestufe : Angestellte / r