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Crm manager • genf

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Business Analyst - CRM Dynamics Sales

Business Analyst - CRM Dynamics Sales

MSC Mediterranean Shipping CompanyGeneva, CH
As a member of the CRM Commercial product team, reporting directly to the CRM Product Owner, the CRM Business Analyst will facilitate the integration and implementation of our new.Dynamics 365 (D36...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Crm Assistant In Booking Center International

Crm Assistant In Booking Center International

WhatJobsGenf, Schweiz
As a leading sustainable private bank, we offer dynamic and personalized services in investment advisory and asset management for private and institutional clients. Our success depends on the enthus...Mehr anzeigenZuletzt aktualisiert: vor 9 Stunden
CRM / Multi FO

CRM / Multi FO

Lotus PartnersGeneva, Switzerland
Unbefristet
Pour l'un de nos clients, un Multi Family Office basé à Genève nous recherchons un / une : .Garantir le bon déroulement opérationnel et le suivi de la relation client, anticiper les échéances et les p...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
CRM Campaign & Digital Experience Coordinator

CRM Campaign & Digital Experience Coordinator

LHHGeneva
Our client is a recognizable worldwide brand.The mission is to define the digital strategy with the objective of improving the customers' digital experience. He / she will lead our digital campaigns...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Private Donors Assistant Fsd

Private Donors Assistant Fsd

GeoPolistGenève, Switzerland, CH
Position description The Private Donor Assistant plays a key role in supporting FSD’s fundraising efforts by maintaining communication with donors and ensuring the smooth operation of donor relatio...Mehr anzeigenZuletzt aktualisiert: vor 2 Tagen
STAGIAIRE CRM _h / f (100%)_CDD 6 mois_GE

STAGIAIRE CRM _h / f (100%)_CDD 6 mois_GE

VisilabGroupMeyrin, Switzerland
VisilabGroup, partie intégrante d'EssilorLuxottica, est le premier groupe suisse d'optique avec plus de 170 magasins et un site de commerce électronique sous les marques Visilab, Kochoptik, McOptic...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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SalesForce Client Activation / CRM Analyst & PM Retail

SalesForce Client Activation / CRM Analyst & PM Retail

Michael PageGeneva, CH
Indefinite Temporary Contract for estimated length of 2 Years.Looking for : Client Activation Project Manager CRM / Salesforce Analyst. Precision, organization, autonomy.Analytical, clienteling-orien...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Crm And Compliance Consultant (H / F)

Crm And Compliance Consultant (H / F)

Gem Forest Hotel Nairobi - MGallery CollectionVernier, Switzerland, CH
DOSIM est un acteur majeur du Facility Services en Suisse, implanté depuis plus de quarante-cinq ans sur l’ensemble du territoire. Visitez notre site : Afin de renforcer notre équipe, nous rechercho...Mehr anzeigenZuletzt aktualisiert: vor 1 Tag
Private Donors Assistant

Private Donors Assistant

Global JobsGenève, Switzerland, CH
The Private Donor Assistant plays a key role in supporting FSD's fundraising efforts by maintaining communication with donors and ensuring the smooth operation of donor relations, donation proc...Mehr anzeigenZuletzt aktualisiert: vor 4 Tagen
Head Of Global Crm

Head Of Global Crm

L'Occitane GmbHGenève, Switzerland, CH
The L’OCCITANE Group is a leading international manufacturer and retailer of premium and sustainable beauty and wellness products. The Group operates in 90 countries worldwide and has 3,000 retail o...Mehr anzeigenZuletzt aktualisiert: vor 13 Tagen
CRM Assistant in Private Banking Switzerland (Ref. 2417)

CRM Assistant in Private Banking Switzerland (Ref. 2417)

J Safra SarasinGeneva
As a CRM Assistant in Private Banking you will support the Client Relationship Managers in their day-to-day tasks in the areas of trading, marketing, and administration. You will be a key element of...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Crm Consultant

Crm Consultant

Orange Business ServicesVernier, Switzerland, CH
At Orange Business, we're searching for a passionate and dynamic CRM consultant to strengthen our Customer Experience team. For your first assignment within the Client Activation team at one of ...Mehr anzeigenZuletzt aktualisiert: vor 19 Stunden
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Marketing Manager

Marketing Manager

All Here SAGenève, CH
Sector : Meditation, Wellbeing, Consumer Experiences.We are a Geneva-based meditation organisation bringing science, technology and tradition together to create world-class meditation experiences fo...Mehr anzeigenZuletzt aktualisiert: vor 2 Tagen
BUSINESS ANALYST MICROSOFT CRM D365 SENIOR H / F

BUSINESS ANALYST MICROSOFT CRM D365 SENIOR H / F

InetumGenève , Suiza
Nous sommes une ESN agile et un groupe international.A l'ère de la post-transformation digitale, nous mettons tout en œuvre pour que chacun de nos 27 000 athlètes du digital puisse se renouveler pe...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Head Of Global Crm

Head Of Global Crm

L'Occitane GroupeGenève, Switzerland, CH
The L’OCCITANE Group is a leading international manufacturer and retailer of premium and sustainable beauty and wellness products. The Group operates in 90 countries worldwide and has 3,000 retail o...Mehr anzeigenZuletzt aktualisiert: vor 13 Tagen
  • Gesponsert
Crm Assistant In Booking Center International

Crm Assistant In Booking Center International

Bank J. Safra Sarasin AGGenf, CH
As a leading sustainable private bank, we offer dynamic and personalized services in investment advisory and asset management for private and institutional clients. Our success depends on the enthus...Mehr anzeigenZuletzt aktualisiert: vor 11 Tagen
CRM and Compliance Consultant (H / F)

CRM and Compliance Consultant (H / F)

WizeVernier, Geneva, Switzerland
Ownership de son activité vis-à-vis du Client et du Project Manager du Client .Prise en charge et mise en œuvre de l'ensemble des sujets relevant de l'expertise .Traitement de l'activité ...Mehr anzeigenZuletzt aktualisiert: vor 25 Tagen
Senior Sales Associate H / F

Senior Sales Associate H / F

Albedis SAGenève, Switzerland, CH
Description du Poste Assister le Manager du Magasin de la Ville de Genève dans ses activités quotidiennes et coordonner l'équipe de conseillers clientèle. Mettre en œuvre des actions spécifiques...Mehr anzeigenZuletzt aktualisiert: vor 2 Tagen
Salesforce Client Activation / Crm Analyst & Pm Retail

Salesforce Client Activation / Crm Analyst & Pm Retail

Michael Page International (Switzerland) SAGenève, Switzerland, CH
About Our Client Our client is a multinational corporation recognised as a leading player in the global market.Job Description Here are the key details : Start Date : March 2025 (ideally) Contract...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Relationship Manager Assistant with fluency in Hebrew 80%-100%

Relationship Manager Assistant with fluency in Hebrew 80%-100%

Michael Page SuisseGeneva, Genève, CH
For our client, a wealth manager in Geneva, we are currently looking for a <> <> Relationship Manager Assistant - Heew Speaking - 80-100% <> <> Key Responsibilities : <> <...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Business Analyst - CRM Dynamics Sales

Business Analyst - CRM Dynamics Sales

MSC Mediterranean Shipping CompanyGeneva, CH
Vor 30+ Tagen
Stellenbeschreibung

As a member of the CRM Commercial product team, reporting directly to the CRM Product Owner, the CRM Business Analyst will facilitate the integration and implementation of our new Dynamics 365 (D365) CRM Solution for Sales , aligning it with the company’s commercial strategic objectives and business requirements.

In this role, you will be crucial in establishing IT as a strategic business partner that comprehends commercial business strategy and enhances processes and operations through technology.

We are seeking candidates with excellent organizational skills and a process-oriented mindset, who are knowledgeable about Dynamics 365 CRM for Sales capabilities, processes, best practices, and the application landscape.

Strong communication skills are essential for driving clarity and consensus around business requirements and presenting technology solution options to both technical and non-technical audiences across multiple locations.

Success in this role requires a constant focus on delivering simple, holistic, and intuitive user experiences that function seamlessly across desktop and mobile devices. You will oversee the entire CRM workstream under your responsibility (including Sales Visits, Opportunities, Sales Pipeline, and Customer interactions) and produce the necessary documentation with relevant business stakeholders to ensure the solution meets their needs.

Key responsibilities

  • Lead internal meetings with relevant business stakeholders to formalize business requirements and ensure CRM stream results.
  • Define and document new product capabilities by translating business requirements into D365 CRM Sales features.
  • Serve as a subject matter expert (SME) for technical and functional solutions within the D365 CRM Sales application.
  • Design technology solutions by prioritizing native application features first and using configuration and code that follow best practices. This approach minimizes technology debt, allows users to manage data independently from IT, and remains sustainable and flexible for future growth.
  • Participate in all steps of solution delivery, from ideation through production stabilization. This includes system configuration, unit testing, mass data maintenance, and leveraging deployment automation tools, all while adhering to IT-controlled procedures.

Knowledge, Skills & Experience

  • Bachelor’s degree in computer science, Business Administration, or an IT related technical discipline.
  • Proficiency in CRM Dynamics 365 - Sales
  • Experience managing and supporting Enterprise-scale Business Applications
  • Excellent communication and analytical skills. Consultative and interpersonal skills to build partnerships with business counterparts.
  • Knowledge of various Project Management approaches (Waterfall, Agile, etc.)
  • Ability to work independently, with sense of initiative and a hands-on approach.
  • Knowledge of Azure DevOps will be advantageous.
  • In order to apply to this role you must be eligible to work in Switzerland, EU or Swiss citizenship.