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Crm manager • genf

Zuletzt aktualisiert: vor 10 Tagen
Business Analyst - CRM Dynamics Sales

Business Analyst - CRM Dynamics Sales

MSC Mediterranean Shipping CompanyGeneva, CH
As a member of the CRM Commercial product team, reporting directly to the CRM Product Owner, the CRM Business Analyst will facilitate the integration and implementation of our new.Dynamics 365 (D36...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
SalesForce Client Activation / CRM Analyst & PM Retail

SalesForce Client Activation / CRM Analyst & PM Retail

Michael PageGeneva, CH
Indefinite Temporary Contract for estimated length of 2 Years.Looking for : Client Activation Project Manager CRM / Salesforce Analyst. Precision, organization, autonomy.Analytical, clienteling-orien...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Account Manager / Account Director

Account Manager / Account Director

MavericxGeneva, Geneva, CH
We currently have an opportunity for a.Account Manager / Account Director.Target new business opportunities within assigned enterprise organizations in your geographic territory.Research target accou...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Tax Manager

Tax Manager

Ernst & YoungGeneva, Switzerland
At EY, we’re all in to shape your future with confidence.We’ll help you succeed in a globally connected powerhouse of diverse teams. Join EY and help to build a better working world.At EY, you’ll ha...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Senior Sales Associate H / F

Senior Sales Associate H / F

Albedis SAGenève
Assister le Manager du Magasin de la Ville de Genève dans ses activités quotidiennes et coordonner l'équipe de conseillers clientèle. Mettre en œuvre des actions spécifiques pour offrir une expérien...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Account Manager (m / f / d / x)

Account Manager (m / f / d / x)

Intertek Holding Deutschland GmbHGenf, Genf, Schweiz
Quick Apply
Account Manager (m / f / d / x) at Intertek Holding Deutschland GmbH | softgarden.Total Quality Assurance provider to industries worldwide. Assurance, Testing, Inspection and Certification solutions for o...Mehr anzeigenZuletzt aktualisiert: vor 13 Tagen
Media Intern

Media Intern

CartierMeyrin, GE, CH
ONLINE : DIGITAL CAMPAIGNS MANAGEMENT.Participation in the preparation of Media briefs.Preparation of assets brief to TAG and management of the follow-up of the assets delivery to Media partners.Pre...Mehr anzeigenZuletzt aktualisiert: vor 10 Tagen
Account Manager

Account Manager

Digital Luxury Group, DLGGeneva, GE, CH
Quick Apply
Account Manager Geneva WHO WE ARE DLG (Digital Luxury Group) is an international agency with offices in Geneva, Shanghai, and New York that offers social media, e-commerce, CRM, consulting, and cre...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Housekeeping Manager

Housekeeping Manager

MSC CruisesGeneva, Switzerland
The Housekeeping Manager is the person responsible for the daily operations of the Housekeeping Department, ensuring that all Housekeeping Personnel carry out their assignments and providing the hi...Mehr anzeigenZuletzt aktualisiert: vor 13 Tagen
CRM Assistant in Private Banking Switzerland (Ref. 2417)

CRM Assistant in Private Banking Switzerland (Ref. 2417)

J Safra SarasinGeneva
As a CRM Assistant in Private Banking you will support the Client Relationship Managers in their day-to-day tasks in the areas of trading, marketing, and administration. You will be a key element of...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
BUSINESS ANALYST MICROSOFT CRM D365 SENIOR H / F

BUSINESS ANALYST MICROSOFT CRM D365 SENIOR H / F

InetumGenève , Suiza
Nous sommes une ESN agile et un groupe international.A l'ère de la post-transformation digitale, nous mettons tout en œuvre pour que chacun de nos 27 000 athlètes du digital puisse se renouveler pe...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Project Manager

Project Manager

Sécheron Hasler GroupGeneva, GE, CH
Vollzeit
Quick Apply
Sécheron Hasler Group continues the Swiss tradition of over 140 years in the field of railway technology.We are a leading global supplier of electrical and electronic safety components and solution...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
CRM consultant

CRM consultant

Orange Business ServicesSwitzerland - Meyrin - Orange Business
At Orange Business, we're searching for a passionate and dynamic CRM consultant to strengthen our Customer Experience team. For your first assignment within the Client Activation team at one of our ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
CRM / Multi FO

CRM / Multi FO

Lotus PartnersGeneva, Switzerland
Unbefristet
Pour l'un de nos clients, un Multi Family Office basé à Genève nous recherchons un / une : .Garantir le bon déroulement opérationnel et le suivi de la relation client, anticiper les échéances et les p...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
CRM Campaign & Digital Experience Coordinator

CRM Campaign & Digital Experience Coordinator

LHHGeneva
Our client is a recognizable worldwide brand.The mission is to define the digital strategy with the objective of improving the customers' digital experience. He / she will lead our digital campaigns...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
STAGIAIRE CRM _h / f (100%)_CDD 6 mois_GE

STAGIAIRE CRM _h / f (100%)_CDD 6 mois_GE

VisilabGroupMeyrin, Switzerland
VisilabGroup, partie intégrante d'EssilorLuxottica, est le premier groupe suisse d'optique avec plus de 170 magasins et un site de commerce électronique sous les marques Visilab, Kochoptik, McOptic...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Key Account Manager 100%

Key Account Manager 100%

WhatJobsSuisse Romande, Schweiz
Basé en Suisse depuis 1957, le Groupe Selecta est une entreprise de Foodtech avec un réseau de distribution en libre-service de premier plan en Europe, offrant des services alimentaires de proximit...Mehr anzeigenZuletzt aktualisiert: vor 14 Tagen
Talent pool

Talent pool

Memo internationalGenève, Suisse
You are passionate about fragrances and storytelling? You are curious about the world?You want to see your ideas happen within an in-house creative department?You want to manage a niche perfume bra...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Business Analyst - CRM Dynamics Sales

Business Analyst - CRM Dynamics Sales

MSC Mediterranean Shipping CompanyGeneva, CH
Vor 30+ Tagen
Stellenbeschreibung

As a member of the CRM Commercial product team, reporting directly to the CRM Product Owner, the CRM Business Analyst will facilitate the integration and implementation of our new Dynamics 365 (D365) CRM Solution for Sales , aligning it with the company’s commercial strategic objectives and business requirements.

In this role, you will be crucial in establishing IT as a strategic business partner that comprehends commercial business strategy and enhances processes and operations through technology.

We are seeking candidates with excellent organizational skills and a process-oriented mindset, who are knowledgeable about Dynamics 365 CRM for Sales capabilities, processes, best practices, and the application landscape.

Strong communication skills are essential for driving clarity and consensus around business requirements and presenting technology solution options to both technical and non-technical audiences across multiple locations.

Success in this role requires a constant focus on delivering simple, holistic, and intuitive user experiences that function seamlessly across desktop and mobile devices. You will oversee the entire CRM workstream under your responsibility (including Sales Visits, Opportunities, Sales Pipeline, and Customer interactions) and produce the necessary documentation with relevant business stakeholders to ensure the solution meets their needs.

Key responsibilities

  • Lead internal meetings with relevant business stakeholders to formalize business requirements and ensure CRM stream results.
  • Define and document new product capabilities by translating business requirements into D365 CRM Sales features.
  • Serve as a subject matter expert (SME) for technical and functional solutions within the D365 CRM Sales application.
  • Design technology solutions by prioritizing native application features first and using configuration and code that follow best practices. This approach minimizes technology debt, allows users to manage data independently from IT, and remains sustainable and flexible for future growth.
  • Participate in all steps of solution delivery, from ideation through production stabilization. This includes system configuration, unit testing, mass data maintenance, and leveraging deployment automation tools, all while adhering to IT-controlled procedures.

Knowledge, Skills & Experience

  • Bachelor’s degree in computer science, Business Administration, or an IT related technical discipline.
  • Proficiency in CRM Dynamics 365 - Sales
  • Experience managing and supporting Enterprise-scale Business Applications
  • Excellent communication and analytical skills. Consultative and interpersonal skills to build partnerships with business counterparts.
  • Knowledge of various Project Management approaches (Waterfall, Agile, etc.)
  • Ability to work independently, with sense of initiative and a hands-on approach.
  • Knowledge of Azure DevOps will be advantageous.
  • In order to apply to this role you must be eligible to work in Switzerland, EU or Swiss citizenship.