Junior Client Relationship Manager
Instimatch Global is a Switzerland based global fintech company established in 2017. We revolutionized global money markets through digitalization by bringing instant price discovery, deal negotiation workflows and API integrations in a compliance friendly platform to treasuries across diverse sectors.
With trading in a range of products that includes unsecured cash deposits, repos, money market funds and FX, we have 300 institutional customers in 32 countries.
We are now looking for a Junior Client Relationship Manager to join our team in Zurich and help us grow the business.
Tasks
In this role you would
- Support senior sales managers in new customer onboardings
- Contribute to after-sales success by actively engaging with customers once they are onboarded
- Pick up and resolve customer support requests
- Capture key data and customer interactions into the CRM
- Conduct market analysis and research
- Manage marketing activities (incl social media)
- Organize customer events
Requirements
We are looking for a person that
- Loves interacting with customers and helping them
- Keeps a good sense of humor, even in the face of challenges
- Is experienced in financial markets and understands the jargon
- Approaches problems in a structured manner and is tenacious in reaching solutions
- Loves to learn something new everyday
- Is solution-oriented and data driven
- Is experienced in Excel and Python
- Is fluent in English and German
Benefits
We will offer you
- A friendly and supportive workplace where you will grow with the company
- International experience working with customers from diverse industry sectors
- Work in a company that is creating cutting-edge and pioneering solutions
- Opportunities to develop your leadership skills
If you're looking for a client-facing sales support role in a dynamic growth-stage tech company, please share your CV with us and let us know what motivates you to apply for this job opening.
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