IT Support Specialist - m/f
Provide Technical Support : Deliver prompt and effective technical support to end-users, troubleshooting hardware, software, and network issues to minimize downtime and ensure smooth operations.
Hardware and Software Maintenance : Install, configure, and maintain hardware components, including desktops, laptops, printers, and peripherals.
Manage software installations, updates, and patches to ensure systems are up-to-date and secure.
User Training and Documentation : Conduct user training sessions to promote efficient use of IT resources and tools. Develop and maintain documentation such as user guides and standard operating procedures to facilitate knowledge transfer and support.
IT Asset Management : Maintain accurate records of IT assets, including inventory management, tracking, and disposal processes.
Collaborate with procurement teams to procure necessary IT equipment and software licenses.
Collaboration and Communication : Work closely with internal IT teams and external vendors to resolve complex technical issues and implement system enhancements.
Communicate effectively with stakeholders to provide updates on support tickets and project statuses.
- Degree in Computer Science or equivalent. A Master's degree in IT is preferred
- At least 3 to 5 years' experience in similar function.
- Excellent knowledge in managing workstations and laptops running Windows 10.
- Good knowledge in Active Directory.
- Good knowledge in MS Office.
- Basic knowledge in SharePoint.
- Basic knowledge in IP phones and videoconferencing.
- Basic knowledge in Software deployment tools.
- Good organizational and communicational skills.
- Swiss location mandatory
- Languages : Fluent in French and English
IT Support Specialist - m/f
Develop and maintain documentation such as user guides and standard operating procedures to facilitate knowledge transfer and support. Collaborate with procurement teams to procure necessary IT equipment and software licenses. Work closely with internal IT teams and external vendors to resolve compl...
Senior IT Support Specialist
IT support Team in medium and large organizations• Previous responsibilities of Team Leader• Knowledge of IT support ticketing systems• ITIL certification• French native fluency, English proficiency a plus. Functional Skills & Competencies:• Very good communication skills• Good Organizational skills...
IT Support Specialist (H/F)
Maitrise des bonnes pratiques IT (certification ITIL est un plus). Au sein de la Direction des Systèmes d'Information, vous assurez la disponibilité et la performance maximales des solutions informatiques au quotidien, vitales au fonctionnement des usines. Gestion des incidents sur un périmètre de 1...
Corporate IT Support Specialist
We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other c...
IT Support Specialist - m/f
Our client is a private bank located in Geneva<><>Provide Technical Support: Deliver prompt and effective technical support to end-users, troubleshooting hardware, software, and network issues to minimize downtime and ensure smooth operations. Develop and maintain documentation such as u...
IT Support Specialist - m/f
Develop and maintain documentation such as user guides and standard operating procedures to facilitate knowledge transfer and support. Collaborate with procurement teams to procure necessary IT equipment and software licenses. Work closely with internal IT teams and external vendors to resolve compl...
IT Support Specialist (L2)
IT Support (L2)|At least C1 English speaking level5 years of experience minimum as an IT SupporterIT educational backgroundFamiliar with the Microsoft environment, O365, ServiceNow, AD, Windows 11. Collaborate with support peers to enhance knowledge of supported technologies and business cycles. Tec...
IT Support Specialist (German Speaking)
We are currently looking on behalf of one of our important clients for an IT Support Specialist (German Speaking). Analyse, resolve & coordinate telephone & written support requests & document & track reported cases in a ticket system in order to achieve quick & effective resolutions. At least 3 yea...
IT Supporter
Wir suchen derzeit einen IT-Supporter (m/w) für unseren Kunden, ein Unternehmen, das sich auf den internationalen Transport spezialisiert hat. Sie arbeiten mit verschiedenen Stakeholdern bei der Fehlerbehebung zusammen. Haben Sie Erfahrung in der Lösung von IT-Störungen? Sprechen Sie Französisch und...
Internship - Software Engineer in Regulatory Reporting and Risk Management - (6 months)
Internship - Software Engineer in Regulatory Reporting and Risk Management – (6 months). ...