Guide touristique Offres d'emploi - Suisse

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Guide touristique • suisse

Dernière mise à jour : il y a 2 jours

Customer Care Representative

YUHDübendorf, Zurich, Switzerland

Cartongessisti

Interiman group - FlexsisMendrisio, Ticino, Switzerland

Flexsis ti accompagna come specialista o lavoratore nei settori dell’industria, dell’edilizia, della produzione, della logistica, della tecnica o dei servizi.Ti proponiamo incarichi in linea con il... Voir plus

Security Engineer, Workspace Security

Check Point Software TechnologiesZürich, Zurich, Switzerland

Responsible for delivery of product demonstrations .Collaborate with the sales team to identify client prospects, paving the way for tailored security solutions.Engage with customers to compre... Voir plus

Stagiaire Concierge

Beau-Rivage GenèveGeneva, Switzerland

Quick Apply

Un stage enrichissant, au cœur de l’hôtellerie de luxe.Accompagné(e) par notre équipe de Conciergerie, vous participerez activement à :.L’accueil et l’accompagnement personnalisé de notre clientèle... Voir plus

Sustainability Manager - Pharma

QuantisZürich, ZH, CH

Quick Apply

Build the partnerships shaping a sustainable future.Do you want to work with leading organizations to help them achieve their sustainability ambitions? .Do you want to be part of a team recogn... Voir plus

Intonacatore Specializzato

Apa solutionsChiasso, Switzerland

Per solide aziende partner, attive nel.Verifica, pulizia e applicazione di primer o aggrappanti sulle superfici.Installazione di guide, reti di armatura e paraspigoli di precisione.Conduzione e ges... Voir plus

Customer Care Representative - 20%

SwissquoteDübendorf, ZH, CH

Yuh - The most complete financial app of Switzerland.Yuh is the app to pay, save and invest.Since 2021, the company is helping you manage your finances transparently, responsibly and in full freedo... Voir plus

AI Solutions Architect

Visium SALausanne, VD, CH

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Visium combines strategy, frontier AI, and deep regulated-industry expertise to build and deploy AI-native systems that reinvent how businesses operate - unlocking the value of AI at scale.We're no... Voir plus

Tour Guide Schokoladenmuseum und Fabrik 40% Bilten (w/m/d)

Läderach (Schweiz) AGBilten, Glarus, Schweiz

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Tour Guide Schokoladenmuseum und Fabrik 40% Bilten (w/m/d).Familienunternehmen heute gruppenweit über 3000 Menschen aus mehr als 80 Ländern, Tendenz steigend.Der Hauptsitz des Unternehmens liegt im... Voir plus

Software Engineer (100%) - Zurich / Hybrid

Joaia - AI Local GuidesZürich, Zurich, Switzerland

Quick Apply

AI startup founded in 2024, building with Joaia at the frontier of travel and discovery.We give tourism destinations across Europe the tools to unlock their local knowledge and turn it into agentic... Voir plus

Student Caller - Grad & Online

Geneva CollegeGeneva, Switzerland

Day or evening, flexible, depending on availability.We are looking for enthusiastic, effective communicators, to reach out to prospective students and answer questions that help guide them along th... Voir plus

Senior Consultant - Artificial Intelligence & Data - (AI & Insights focus)

DeloitteBasel

Help our clients navigate the future with confidence and embrace decision making with clear data-driven choices.Deloitte AI & Data helps clients unlock the power of AI and data to deliver better hu... Voir plus

Dein Wegweiser durch den Pflege-Dschungel

Careerplus AGBern, CH

Bist du es leid, dich durch den Pflege-Dschungel zu kämpfen, nur um die passende Stelle zu finden?.Bist du es leid, dich durch den Pflege-Dschungel zu kämpfen, nur um die passende Stelle zu finden?... Voir plus

Senior Consultant - Artificial Intelligence & Data - (AI & Insights focus)

DeloitteZurich

Ski-Guide (m/w/d) in den Alpen bei Frosch Sportreisen

Job TravelerArosa, Grisons, Switzerland

Werde Teil von Frosch Sportreisen: Führe unsere Gäste über abwechslungsreiche Pisten und beeindruckende Skigebiete.Zusätzlich unterstützt du das Hotelteam im Housekeeping, Service oder an der Bar!.... Voir plus

Expert(e) en voyage Fribourg 40-80%

TUIFribourg, S

NOS COLLABORATEURS FONT DE NOUS LE NUMERO 1.TUI Suisse Ltd est l'une des plus grandes entreprises du secteur du tourisme sur le marché suisse et une filiale à 100 % du groupe TUI.Le groupe TUI comp... Voir plus

ASSEMBLATORE MECCANICO DI PRECISIONE

AdeccoRancate, Ti, Switzerland

SELEZIONIAMO DA SUBITO Assemblatore meccanico di precisione sarà responsabile dell'assemblaggio di sistemi meccanici ad alta precisione, inclusi motori lineari, guide e componenti di movimento.Il r... Voir plus

Freelance Video Narrators (First-Person Footage) at AI Startup

Lightly AGZürich, Zurich, Switzerland

Télétravail

Quick Apply

Lightly AG is a Zurich-based AI company and ETH/HSG spin-off, backed by Y Combinator and top-tier investors.Our machine learning and computer vision technology is trusted by global leaders in auton... Voir plus

Customer Care Representative

SwissquoteDübendorf, ZH, CH

Personal Growth & Success Coach - Remote

Be-Grow-AttractCarouge, Geneva, Switzerland

Télétravail

Quick Apply

Whether you’ve worked in education, training, coaching or academic environments, your skills are in high demand in a forward-thinking, purpose-driven industry.We’re seeking motivated individuals lo... Voir plus

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Customer Care Representative

YUHDübendorf, Zurich, Switzerland

Il y a 8 jours

Description de poste

Job Description

Your mission

Do you love helping people and learning new things? If so, you might be the perfect fit for our Customer Care Representative position. You will be the main link between Yuh and our awesome clients, who use our app to manage their finances and investments. You will answer their questions, solve their problems, and guide them through their financial journey with Yuh.

Key Responsabilities

Serve as the primary point of contact for clients, handling of inbound and outbound phone calls (approximately 70–80% of daily activities), and delivering a consistently professional and positive customer experience.
Provide accurate support via telephone, ensuring first class service quality. Resolving client inquiries, issues and requests related to the Yuh App in the sectors pay, save and investments.
Actively guide and support clients, mainly over the phone, through their financial journey, explaining products, features and processes in a clear, empathetic, friendly and compliant manner.
Ensure the highest levels of client satisfaction by executing client instructions and addressing concerns with friendliness and professionalism, especially in time sensitive or complex situations.
Accurately document client interactions and outcomes in internal systems, ensuring proper follow-up and transparency across teams. Collaborate closely with other Customer Care Representatives and internal departments to ensure seamless service delivery and contribute insights for platform, service, and process improvements.
Uphold the principles of fair client treatment, confidentiality, and regulatory compliance at all times.

Qualifications

Completed apprenticeship (Federal certificate of Competence (Fähigkeitszeungnis / Fachausweis/ Berufsmatura)
Previous experience in customer satisfaction, preferably in financial services in handling customer enquiries and complaints
Fluency in English and German. For this position, Italian proficiency is highly recommended.
A strong interest for financial product and markets, including stocks, ETFs and cryptocurrencies
Excellent communication – verbal and written – skills
Familiarity with office software and phone systems
You are particularly skilled at listening, communicating, showing empathy, and being spersuasive
You have a proactive and “can do” attitude
You like working in a team