Sales Associate, Germany
Key Responsibilities
- Prospecting and client follow-up through cold-calls, emails and other means of communication
- Establishing relationships and rapport and over time take on coverage of Tier 2 and 3 clients
- Responding to new and existing customer queries and providing excellent client service
- Maintaining up-to-date customer data in the CRM system and contribute to continuous improvement of customer experience
- Contribute to establishing efficient Tier 1, 2 and 3 client coverage with different service models
- In collaboration with the marketing team, prepare
sales collateral and presentations
- Answer incoming client queries via the team inbox / CRM
- Provide back-up for other country teams and contribute to the team ethos across the firm
Qualifications :
- 2-3 years of relevant industry experience in a similar role
- Experience in building and maintaining client relationships and sales numbers
- Good understanding of the German investment landscape incl. key players, competitors, and products
- Strong client and sales focus, strong communication and interpersonal skills
- Strong organizational skills and the ability to think outside the box
- Strong presentation skills
- Interest and experience in crypto, as well as ETPs and, traditional finance
- Ability to work independently as well as part of a team and navigate / coordinate with various groups within the organization
Other Requirements :
- Native German speaker and fluent in English
- Additional language skills are a plus
- Excellent MS Office skills, experience using CRM (Hubspot)
- University or equivalent degree
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