Technical Account Manager Switzerland
- Office : Extron Europe
- Location : Switzerland
- Department : Sales
of Openings : 1
TECHNICAL ACCOUNT MANAGER SWITZERLAND
Are you a technical expert on Audio Visual Integration & Design and based in Switzerland, then we are looking for you.
This position requires traveling on regular basis.
Must have skills :
- Significant technical skills in the AV business;
- 5 to10 years Audio Visual integration and design experience;
- Preferably a Bachelors degree in Electronics;
Main Responsibilities
- Manage relationships with minimum 75% of all consultants and all technical managers.
- Introduce all our new products and their advantages when integrated
- Discuss needed / wanted product or product changes
- Conduct research in a specific product group area at the request of the product marketing group
- Pro-actively contact the managers about completed projects
- Support consultants / dealers in their request for helping on projects / tenders
- Trouble shoot on site at the request of our Application Engineers / Technical Services Director
Secondary responsibilities
- Conduct technical training on site at the request of sales management
- Support dealer shows / trade shows, Extron institute, etc.
- Intervene with trouble shooting / RMA / Driver call logs when there are more then 10 entries and a solution is not visible
- Check translations of our technical documentation. (If applicable)
Personal responsibilities
- Perform all tasks of an 'Extron Applications Engineer' on a senior level
- Maintaining current Instructor certification in all related Extron Institute course material
- Maintaining certification in all product, test equipment, and technology areas. (Technical Qualification Sheet)
Reporting responsibilities
- Report monthly on the visits made to the Consultants, Technical Managers, Internal Consultants
- Provide a travel report of every visit
- Report the results of on-site trouble Shooting and consultant's projects to : Technical Services Director, Application Engineer(s) Account Manager involved
- Report a time schedule of pre-sales, after sales and marketing activities.
Our offer :
- Top Industry salary
- Extensive Training Programs
- Company Car
- Laptop
- Phone
Interested?
Then please apply directly by sending your English CV and cover letter to .
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