Technical Account Manager Switzerland

TECHNICAL ACCOUNT MANAGER SWITZERLAND

Are you a technical expert on Audio Visual Integration & Design and based in Switzerland, then we are looking for you.

This position requires traveling on regular basis.

Must have skills :

• Significant technical skills in the AV business;
• 5 to10 years Audio Visual integration and design experience;
• Preferably a Bachelors degree in Electronics;

Main Responsibilities

• Manage relationships with minimum 75% of all consultants and all technical managers.
• Introduce all our new products and their advantages when integrated
• Discuss needed / wanted product or product changes
• Conduct research in a specific product group area at the request of the product marketing group
• Pro-actively contact the managers about completed projects
• Support consultants / dealers in their request for helping on projects / tenders
• Trouble shoot on site at the request of our Application Engineers / Technical Services Director

Secondary responsibilities

• Conduct technical training on site at the request of sales management
• Support dealer shows / trade shows, Extron institute, etc.
• Intervene with trouble shooting / RMA / Driver call logs when there are more then 10 entries and a solution is not visible
• Check translations of our technical documentation. (If applicable)

Personal responsibilities

• Perform all tasks of an 'Extron Applications Engineer' on a senior level
• Maintaining current Instructor certification in all related Extron Institute course material
• Maintaining certification in all product, test equipment, and technology areas. (Technical Qualification Sheet)

Reporting responsibilities

• Report monthly on the visits made to the Consultants, Technical Managers, Internal Consultants
• Provide a travel report of every visit
• Report the results of on-site trouble Shooting and consultant's projects to : Technical Services Director, Application Engineer(s) Account Manager involved
• Report a time schedule of pre-sales, after sales and marketing activities.

Our offer :

• Top Industry salary
• Extensive Training Programs
• Company Car
• Laptop
• Phone

Interested?

Then please apply directly by sending your English CV and cover letter to .