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Customer support Jobs in Carouge

Zuletzt aktualisiert: vor 5 Tagen
Desktop Support Switzerland

Desktop Support Switzerland

Excis Compliance ltdGeneva, GE, ch
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IT services, delivering excellence in desktop support, network management, and IT solutions to Fortune 500 companies and growing businesses alike. With a presence in over 100 countries, we combine l...Mehr anzeigenZuletzt aktualisiert: vor 28 Tagen
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IT Support Specialist

IT Support Specialist

Adecco Human Resources AGGeneva, CH
For one of our clients in Geneva , we are recruiting an IT Support Specialist who is open-minded and client-oriented, is passionate about his work, who believes in success and has a strong team spi...Mehr anzeigenZuletzt aktualisiert: vor 20 Tagen
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IT Support - h / f

IT Support - h / f

Michael PageGeneva, CH
Provide support and management of the end-user IT environment, including : .Core Banking System (S2I), Bloomberg, Refinitiv. Cisco (video conferencing, IP telephony, WebEx).Laptops, desktops, printers...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
PMS Support Analyst

PMS Support Analyst

TalanGenève, CH
Talan est un cabinet de conseil en innovation et transformation par la technologie.Depuis plus de 20 ans, Talan conseille les entreprises et les administrations, les accompagne et met en œuvre leur...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Technicien Support M365 (Junior-Confirmé)

Technicien Support M365 (Junior-Confirmé)

IT Advanced Consulting SAGeneva, GE, ch
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Nous recherchons un technicien M365 polyvalent pour rejoindre notre client.Cisco, des systèmes de virtualisation Hyper-V, des systèmes de sauvegarde Veeam et Arcserve, ainsi que des systèmes de mes...Mehr anzeigenZuletzt aktualisiert: vor 9 Tagen
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Agent de Support Administratif •ve

Agent de Support Administratif •ve

Infomaniak Network SA - GenèveGeneve, CH
Infomaniak, c’est 30 ans de savoir-faire et plus de 250 passionné •e •s, avec une ambition commune : créer un cloud éthique sans compromis sur l’é...Mehr anzeigenZuletzt aktualisiert: vor 5 Tagen
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L2 support technician (M / W)

L2 support technician (M / W)

MeanquestGenève, CH
Looking for a Level 2 support technician mission? Read on.Meanquest is an IT company on a human scale with several areas of expertise : infrastructure, support, cloud solutions and recruitment.First...Mehr anzeigenZuletzt aktualisiert: vor 6 Tagen
Customer Support Engineer

Customer Support Engineer

Engineering Management SelectionGeneva, CH
In this exciting position based in Geneva or elsewhere in Switzerland, you will offer commercial and technical support to customers based in the Netherlands and the UK. You will manage and follow cu...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Administrative support Customer service eng-ger (french)

Administrative support Customer service eng-ger (french)

Multi PersonnelGenève, Genève
Reconnue et incontournable depuis plus de 40 ans, Multi Personnel est une agence spécialisée dans la mise à disposition de personnel administratif et de cadres, temporaire et fixe, dans de nombreux...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Senior It Support - Investment Management

Senior It Support - Investment Management

AXEPTA SA1201 Genève, CH
En tant que Senior IT Support, vous serez un acteur clé du maintien et de l'amélioration de l'infrastructure informatique de l'entreprise. Vous aurez pour principales missions : .Fourni...Mehr anzeigenZuletzt aktualisiert: vor 7 Tagen
Application Support Analyst

Application Support Analyst

BottomlineSwitzerland, Geneva
Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 30 years of experience and moving more than $10 tri...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Werkstudent Marketing Manager / Customer Success Manager / Sales Support (m / w / d) für POLEN

Werkstudent Marketing Manager / Customer Success Manager / Sales Support (m / w / d) für POLEN

VoltimumVoltimum, Geneva, CH
Daten-)Dienstleister der Elektroindustrie.Dank unserer umfassenden Marktkenntnis schaffen wir wertvolle Netzwerke und einzigartige Geschäftsmöglichkeiten. Wir agieren als lokaler Partner im Zentrum ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
IT Support Specialist

IT Support Specialist

LHHGeneva, Geneva, Switzerland
For one of our clients in Geneva , we are recruiting an IT Support Specialist who is open-minded and client-oriented, is passionate about his work, who believes in success and has a strong team spi...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
German Customer Care in Greece - Relocation support

German Customer Care in Greece - Relocation support

TeleperformanceMeyrin, Switzerland
Vollzeit
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Do you speak German fluently and have excellent communication skills?.Available positions in Customer Service, Tech Support and Sales await you in Greece!. Microsoft, Canon, Netflix, Volkswagen, and...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Support Engineer

Support Engineer

SonarSourceGeneva
Help customers integrate our solutions across their development pipeline.It means helping with the technical integration with developer IDE, ALMs, and Continuous Integration chain; the integration ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Analytical Specialist / Support Technician

Analytical Specialist / Support Technician

Gi Group SABoudry, Genf, Schweiz
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Effectuer des activités de gestion des données de référence et mettre en place de nouvelles méthodes dans les systèmes informatisés. Exécuter le protocole de vérification pour les calculs personnali...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
L2 support technician (M / W)

L2 support technician (M / W)

Meanquest SAGenève, Genf, Schweiz
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Looking for a Level 2 support technician mission? Read on.Meanquest is an IT company on a human scale with several areas of expertise : infrastructure, support, cloud solutions and recruitment.First...Mehr anzeigenZuletzt aktualisiert: vor 12 Tagen
Procurement Customer Service Support_h / f (100%)_CDD 6 mois avec opportunité CDI 100%

Procurement Customer Service Support_h / f (100%)_CDD 6 mois avec opportunité CDI 100%

VisilabGroupGeneva, GE, Switzerland
Le titulaire du poste est responsable des différentes commandes spécifiques des clients pour toutes les catégories de produits. Il / elle soutient les différents magasins dans leurs commandes et deman...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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IT Technician & Support

IT Technician & Support

Helvetica PartnersGenève, CH
Vos tâches quotidiennes seront de : .Prendre en charge les demandes de support informatique des clients internes et externes (hotline et emails). Situer le niveau d’intervention et hiérarchiser les p...Mehr anzeigenZuletzt aktualisiert: vor 15 Tagen
Sharepoint Support Engineer

Sharepoint Support Engineer

SwisscomGeneva, Switzerland
With our dynamic team, you manage operations, solve problems, and you take care of the clients' requests as part of our "Managed Services" activities. Our team consists of about 90 people.We are org...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Desktop Support Switzerland

Desktop Support Switzerland

Excis Compliance ltdGeneva, GE, ch
Vor 28 Tagen
Anstellungsart
  • Quick Apply
Stellenbeschreibung

Job Description

At Excis Compliance Ltd. , we are a global leader in IT services, delivering excellence in desktop support, network management, and IT solutions to Fortune 500 companies and growing businesses alike. With a presence in over 100 countries, we combine local expertise with a global vision to ensure the best IT services for our clients.

Excis is proud to be a workplace where talent thrives. By joining our team, you’ll gain access to :

  • A dynamic global environment with opportunities for professional growth.
  • Diverse and exciting projects in collaboration with world-class clients.
  • A supportive company culture that values your ideas and development.

As we prepare to onboard new clients and projects in January 2025, now is the perfect time to join our expanding team and make an impact.

Role Overview :

The Desktop Support Technician L2 will provide technical support for hardware, software, and IT infrastructure, ensuring seamless operations for our clients. You’ll troubleshoot advanced issues, collaborate with teams globally, and help implement IT solutions for efficiency and performance.

Key Responsibilities :

  • Provide L2-level support for desktop, laptop, and peripheral hardware.
  • Troubleshoot and resolve advanced Windows OS issues, including updates, performance optimization, and registry fixes.
  • Install, configure, and maintain Microsoft Office 365 applications.
  • Resolve complex issues related to Active Directory , including account management, group policies, and domain connections.
  • Support and configure mobile devices via MDM solutions (e.g., Intune, AirWatch ).
  • Diagnose and resolve network issues, including LAN / WAN, TCP / IP, and DNS / DHCP problems.
  • Assist with VPN connectivity issues and security updates.
  • Deploy and manage endpoint protection tools like McAfee or Symantec .
  • Provide remote support using tools like TeamViewer, RDP, or Citrix .
  • Maintain hardware inventory and coordinate with vendors for hardware repairs.
  • Collaborate with L3 teams and escalate issues as needed.
  • Create and maintain technical documentation and user guides.

    • Requirements

    Technical Requirements :

  • Proficiency in Windows 10 / 11 and macOS troubleshooting.
  • Hands-on experience with enterprise-level Active Directory administration.
  • Knowledge of ITIL processes and ticketing systems (e.g., ServiceNow, JIRA ).
  • Strong understanding of networking fundamentals, including VLANs and firewalls.
  • Experience with software deployment tools such as SCCM or Intune .
  • Familiarity with virtualization platforms like VMware or Hyper-V .
  • Excellent problem-solving and analytical skills.
  • Ability to work under pressure and prioritize tasks effectively.

    • Language Requirements :

  • Fluent English (written and spoken) to communicate with global teams and clients.
  • Proficiency in the local language is essential for effective support and collaboration within the region.

    • Qualifications :

  • Bachelor’s degree in IT / Computer Science or equivalent work experience.
  • 3+ years of experience in desktop support or a similar role.
  • Relevant certifications such as CompTIA A+, Microsoft Certified : Modern Desktop Administrator Associate, or ITIL Foundation are a plus.

    • Benefits

    Why Join Excis?

  • Be part of a growing global team that values innovation and collaboration.
  • Work with cutting-edge technologies and projects.
  • Competitive salary and benefits, including training and certification opportunities.
  • Career growth paths in IT support, network engineering, and beyond.

    • Requirements

    Windows 10 / 11 and macOS, hardware support, Microsoft Office Suite, Intune, networking.