System Engineer IT Service Management (German Speaking)

Helvetica Partners
Ginevra città, Ginevra
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Descriptif

We are currently looking on behalf of one of our important clients for a System Engineer IT Service Management. This role is permanent position based in Zürich Canton & comes with good home office allowance.

Your Role :

  • Maintain, further develop & customize a SaaS ITSM platform.
  • Design service catalog offers with workflows for publication on an ICT Service Portal.
  • Support development & testing environment & organize bi-weekly releases.
  • Oversee & develop operational ITSM processes, especially incident management & service request management.

Your Skills :

  • At least 5 years of professional experience in IT Systems Engineering.
  • An in-depth knowledge of IT Service Management & Dealing with ITSM Platforms, preferably including SMAX.
  • Skilled & experienced with Scripting & Programming Languages.

Your Profile :

  • Completed University Degree in the area of Computer Science or similar.
  • Ideally ITIL Certified.
  • Fluent in English & very good German language skills (to at least B2 Level) are mandatory requirements.
    • Più di 30 giorni fa