System Engineer IT Service Management (German Speaking)
Descriptif
We are currently looking on behalf of one of our important clients for a System Engineer IT Service Management. This role is permanent position based in Zürich Canton & comes with good home office allowance.
Your Role :
- Maintain, further develop & customize a SaaS ITSM platform.
- Design service catalog offers with workflows for publication on an ICT Service Portal.
- Support development & testing environment & organize bi-weekly releases.
- Oversee & develop operational ITSM processes, especially incident management & service request management.
Your Skills :
- At least 5 years of professional experience in IT Systems Engineering.
- An in-depth knowledge of IT Service Management & Dealing with ITSM Platforms, preferably including SMAX.
- Skilled & experienced with Scripting & Programming Languages.
Your Profile :
- Completed University Degree in the area of Computer Science or similar.
- Ideally ITIL Certified.
- Fluent in English & very good German language skills (to at least B2 Level) are mandatory requirements.
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