Business Solution Design and Delivery Manager

Business Solution Design & Delivery Manager / Transformation Change & Delivery Manager

UK London or Ipswich, USA - New York, Chicago or Hartford, Austria - Vienna, Switzerland - Zurich and Poland - Wroclaw

As AXA XL continues to invest in its end-to-end capabilities and as internal consultant the role holder will drive cross-functional / cross-BU programs in the solution design and delivery.

Building on knowledge of processes and systems, they will partner with business units, IT and other functions to ensure the successful roll-out of the initiatives.

DISCOVER your opportunity

The Business Solution Design & Delivery Manager will be responsible for :

• General Solution Design : Identifies business solutions to a variety of business problems.This can entail : Understanding and synthesizing business problems, identifying and documenting solutions / options through workshops and interviews, conducting analyses and documenting deliverables.
• Project Related Design Definition : Define and document high level target design and business outcome.Conduct E2E assessment to ensure all impacted functions and processes are properly considered in the project.

Identify resource impacts / needs. Identify and document high-level product requirements, where applicable.

Change Management : Applies Change Management tools and methodologies to various projects including impact assessment, roll-out planning, stakeholder management, communication and training.

Manage adoption and transition to BAU.

• Product Ownership : Expert on specific applications / functional processes. Provides advice and develops solution on these specific system capabilities and processes on relevant programs.
• Process Definition and Continuous Improvement : Defines and documents current and future processes and identify required training and documentation needs.

On process reengineering initiatives, identify streamlined processes and assess impacts within programs or on a standalone basis.

• Knowledge Sharing among Transformation & Change team : Share expertise and lessons learned on program executions among Business Solution Design Managers to drive cross-pollination of knowledge.
• Expected to work independently drive and deliver solutions on programs with some oversight from Practice leaders or assigned project coaches.

You will report to the Business Solution Design & Delivery Team Lead.

SHARE your talent

We’re looking for someone who has these abilities and skills :

• Extensive experience in driving programs in the insurance industry and international environment, coupled with other relevant experience
• Experience in consulting roles, equipped with various tools and techniques for status assessments, solutioning, visualization and implementation of various business problems.

Co-facilitator for workshops, forums, interviews and other business interactions

• Effective Change Management skills, experience in assessing change impact and delivering change management activities targeted to various stakeholder groups.
• Robust capabilities in documenting, visualizing and presenting design decision and progress status
• Manages defined workstreams independently and considers interdependency with other areas proactively.
• Influential collaborative skills and experience in cooperating and across multiple teams / stakeholders
• Good analytical / conceptual skills complemented with effective social / soft skills
• Good organizational skills, communication and presentation skills
• Analytical and creative mindset
• PROSCI and or Six Sigma certification a plus.

FIND your future

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re / insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Inclusion & Diversity