Data Steward & Analyst (80-100%) // Johnson & Johnson

Jobdescription

Caring for the world, one person at a time... inspires and unites the people of Johnson & Johnson. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people.

Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.

At Janssen, we're creating a future where disease is a thing of the past. We're the Pharmaceutical Companies of Johnson & Johnson, working tirelessly to make that future a reality for patients everywhere by fighting sickness with science, improving access with ingenuity, and healing hopelessness with heart.

Job purpose :

By joining our team, you will be able to provide data support that is critical for the business and market needs.

You will have a key role to :

• Provide support for user inquiries and usage of Salesforce CRM
• Manage opt-in data capture and consent management from customers
• Support CRM analytics, reporting and data cleaning efforts
• Ensure the integrity, accuracy, and security of organizational data assets
• Conduct monthly reporting checks across multiple systems
• Populate, maintain and improve various existing dashboards locally
• Assist in building Power BI reports for data visualization

Main responsibilities :

• Act as the secondary main contact for CRM technical inquiries and facilitate data changes
• Manage the process of capturing opt-in data within the CRM system
• Assist in creating, updating, and maintaining user training materials to build CRM-related capabilities
• Contribute to analyses, document findings, and derive necessary measures for the systematic optimization of data quality within the CRM system
• Conduct critical data quality checks and assist in troubleshooting data discrepancies

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Who we are looking for :

• Degree in business informatics, business administration or similar field
• Fluency in English and German required, (French considered an advantage)
• Experience preferred with CRM & BI Tools and its functionalities
• High degree of solution and service orientation
• High IT affinity, operation of various systems and databases
• Ability to work both in a team and independently
• Ability to identify problems at an early stage and solve them effectively
• Accountability and excellence in execution
• Structured and organized way of working
• High learning agility and open mindset for change

This role based in Zug, Switzerland will initially be limited until 6 Months with an opportunity to conversion to full time contract.

If you are interested in working for a global leading health care company in a challenging role, then send us your application in English today.

Or give us a call if you have any questions!