Store Manager - Luxury Retail

FASHION & LUXURY STORE MANAGER - ZURICH

RESPONSIBILITIES : Team Development :

Team Development :

• Craft a fashion-forward team through strategic staff planning and time management.
• Lead recruitment, onboarding, and training processes for a stylish in-store team.
• Set operational goals aligned with the essence of luxury fashion.
• Provide regular feedback and conduct team development activities, fostering a culture of elegance and excellence.

Store Administration and Operation :

• Elevate the shopping experience with meticulous in-store budgeting and finance management.
• Coordinate administrative topics with a global perspective, ensuring seamless operations.
• Provide insightful reports and highlight KPIs, aligning with the fashion industry's dynamic standards.
• Liaise with HR for onboarding, feedback, and maintain impeccable store standards.
• Uphold and implement Visual Merchandising guidelines, ensuring a fashion-forward atmosphere.
• Safeguard inventory management standards and adapt to operational needs.

Customer Engagement :

• Embrace the role of a fashion brand ambassador, cultivating B2C relationships.
• Enhance customer satisfaction, delivering impeccable client service in the heart of Zurich.
• Navigate contentious situations with grace, coordinating both sales and aftersales processes.
• Cultivate and update the client database, developing strong business relationships with local partners.

PROFILE

The ideal profile should have :

• High school degree or equivalent; university degree in a business-related field.
• At least 5 years in fashion retail management, with a keen understanding of the luxury sector.
• Fluent in the German / Swiss German; advanced proficiency in English.
• Working knowledge of Microsoft Excel, Word, PowerPoint, and Outlook.

Branche : Fashion Design

Funktion : Middle und Top Management

Führungsperson : Ja

Anstellungsart : Festanstellung

Karrierestufe : Angestellte / r