Business Excellence Assistant- Internship

Profil du candidat

Your profile :

• Currently pursuing a Master's degree in a relevant field such as Business Administration, Management, or Information Technology.
• Strong analytical skills with the ability to collect, analyze, and interpret data effectively.
• Excellent communication and interpersonal skills, with the ability to collaborate with cross-functional teams.
• Detail-oriented with the ability to manage multiple tasks and priorities simultaneously.
• Proficiency in Microsoft Office, particularly Excel, PowerPoint, TEAMS, PBI.
• Familiarity with Project management methodologies and Wrike is a plus.
• Ability to adapt to a fast-paced and dynamic work environment. At TotalEnergies, we believe that our employees’ fulfilment has its roots in the wealth of the experiences they are offered.

We are an equal opportunity employer committed to respecting diversity and inclusion in the workplace. Applicants will receive consideration for employment without regard for race, color, gender, religion, national origin, disability, military status, age, marital status, sexual orientation, gender identity, genetic information or any other protected group status.

Candidates with disabilities are encouraged to apply. We will provide necessary accommodations upon request.

Activités

Location : GenevaDuration : 6 months internshipDesired start date : Q2 / Q3 2024

What You Will Do

As a Business Excellence Assistant intern, you will play a crucial role in enhancing operational efficiency and supporting various units within our organization.

Your responsibilities will include (non-exhaustively) :

• Identifying and implementing enhancements in Trader / Trading Operators working environment.
• Collaborating with Traders / Operators and Management to pinpoint areas for improvement in trading tools and associated activities.
• Gathering, analysing, and synthesising business requirements, translating them into actionable development projects.
• Efficiently coordinating and managing meetings, training sessions, and associated logistics, ensuring seamless execution and participant engagement.
• Proactively monitoring the performance of various applications and promptly addressing any issues that arise.
• Providing timely and accurate responses to user inquiries and requests, ensuring a high level of customer satisfaction.
• Offer support, if proficient, in optimizing PBI dashboards post-migration.
• Assist in testing new features during release cycles as necessary.
• Explore opportunities for Proof of Concept (POC) initiatives in Robotic Process Automation (RPA), assessing feasibility and alignment with organizational goals

Our Culture We are committed to meet the energy needs of a growing population and we are committed to the energy transition.

The volatility of the energy trading markets requires excellence in risk management and a culture of innovation. We are fully embracing the digital revolution.

Our people flourish in an environment that promotes expertise, entrepreneurship spirit, agility and a purpose-driven culture, generating boundless opportunities to learn, grow and achieve collaborative success.

Reinforcing the competencies of our people is a key pillar of our culture : we train our people to ensure their development and we pledge to encourage safety in all our actions.

We look for passion, ambition and open-mindedness. While we evolve in a demanding industry that requests to be always on the edge, we cultivate a friendly workplace where our people feel good, where team spirit and respect guide our daily routine, where the diversity of our people and their skills create a nourishing experience for all of us.

Contexte et environnement

Our Business Excellence department is divided into three sections : Change Management, Training & Process, and Projects.

It exclusively collaborates with traders and trading operators but also manages digital and cross-functional projects with other departments such as IT, shipping, finance and legal dpt.

Within these units, its mission is to drive continuous improvement and optimization of Front & Trading Ops work environment.

As a Business Excellence Assistant intern, you will play a crucial role in supporting the Business Excellence officers and project managers in various initiatives aimed at enhancing efficiency, streamlining processes, and implementing digital solutions.

You will work closely with various stakeholders, including Front Office / Operations Teams, IT Support & Development teams, and management, to assist in project coordination and execution.