Head of customer service Jobs in Zürich

Born from a single question, innovation is in our DNA. Having recently celebrated our 10-year anniversary, we are a diverse and quality-conscious company, which has set itself the goal of transporting temperature-sensitive medicines in a more reliable and sustainable way. Long story short, we help save lives and preserve the environment.

Our goal? To continue to advance towards zero loss in the pharma supply chain, worldwide. As the Head of Marketing at SykCell, you will drive our marketing strategy, shape our brand, and execute multi-channel campaigns to position us as a leader in medtech. This is an exciting opportunity to shape the future of healthcare supply chain technology and build a brand that matters.

Here's what you'll do :

• Develop the marketing strategy to support the company’s overall objectives, especially our sales activities. Oversee its seamless execution with the marketing team and monitor the performance with ambitious KPIs.
• Develop brand positioning, messaging and communications strategy across the different product lines to establish SkyCell as a thought leader in medtech and emphasize our value propositions.
• Develop and oversee the roll-out of go-to-market strategies and multi-channel launch plans.
• Enable sales growth by designing and implementing demand generation strategies using a mix of digital, content marketing, events, social media, email, and offline channels.
• Define, implement, and track marketing activities to support account penetration and ensure the company’s unique “voice”.
• Oversee the creation of high-impact content, including white papers, events, webinars, case studies, and videos, targeting diverse audience segments.
• Lead market research efforts to stay ahead of industry trends and competition
• Manage and coordinate an international marketing team, support, train, coach, and empower team members. Foster a culture of creativity and data-driven decision-making.
• Collaborate with cross-functional stakeholders across the organization in sales, product, engineering to
• Own the marketing and external communications budget.

Requirements

Benefits

What we can offer you :

Why SkyCell :

We are looking for people who challenge the status quo and thrive on making a difference to people and the world around us. That’s where our Marketing team play a pivotal role and you could be a part of it.

We are Innovative Award Winners :

We’re driven by our core values and guided by our collaborations, purpose, and employees. Our commitment to changing the face of medical supply chains, making them safer, more secure, and more sustainable resonates strongly with every one of our employees; we’re therefore incredibly proud to have been certified as a Great Place to Work alongside being awarded a sustainability rating of Platinum by EcoVadis.

If you would like to know more about us, visit  www.skycell.ch  and search #WeAreSkyCell on LinkedIn.

To become part of our journey and make a difference – click apply and we will be in touch!

Please contact us if you have any questions ( [email protected])

SkyCell AG is proud to be an equal opportunities employer, we celebrate and support diversity and are passionate about creating an inclusive environment for all employees. We do not discriminate based upon race, religion, colour, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, disability, or any other applicable legally protected characteristics.

For this position we only consider direct applications