Data scientist • winterthur
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question.Projects span hardware deployment, structured cab... Mehr anzeigen
Projektleiter:in Gebäudeautomation.Möchtest du an spannenden Projekten mitwirken?.Zur Verstärkung unseres Teams in Winterthur suchen wir eine:n engagierte:n Projektleiter:in Gebäudeautomation.Proje... Mehr anzeigen
Diese etablierte Gruppenpraxis in ländlicher, stadtnaher Lage bietet eine umfassende hausärztliche Grundversorgung und integriert gleichzeitig die pädiatrische Betreuung als festen Bestandteil ihre... Mehr anzeigen
Senior Data Engineer 80-100% (alle).Festanstellung (unbefristet) · per sofort oder nach Vereinbarung · Ortsunabhängiges Arbeiten · Homeoffice-Möglichkeit.Bei uns gestalltest die Zukunft unserer Ana... Mehr anzeigen
FULL-STACK ENTWICKLER FÜR DIGITALE SOFTWARELÖSUNGEN (M/W) 80-100%.Die ImmoSky AG ist mit einem jungen, dynamischen Team erfolgreich am europäischen Immobilienmarkt tätig.Als Spezialistin für die Ve... Mehr anzeigen
Dozent:in Digital Health / AI in Healthcare 80-100 %.Sie erforschen und entwickeln translationale Digital-Health- und AI-for-Healthcare-Lösungen gemeinsam mit Praxis- und Industriepartnern, und tra... Mehr anzeigen
ICT Enterprise Architect (w/m).Als erfahrene Spezialisten erarbeiten wir für unsere Kunden Netzwerk, Security, Unified Collaboration und Data Center Lösungen.Durch unsere technologische Breite und ... Mehr anzeigen
Unser Partner ist der führende Dynamics 365 Integrator für Schweizer KMUs.Teamspirit, deine Weiterentwicklung sowie eine Vertrauenskultur stehen hier an erster Stelle.Damit das gelingt, setzt man d... Mehr anzeigen
Mercury is the European leader in construction solutions.We build and manage complex engineering & construction projects for the world’s leading corporations.Our solutions help deliver technologies... Mehr anzeigen
S3, Glue, Lambda, Athena, Redshift, EMR, Lake Formation, Step Functions, EventBridge, API Gateway, IAM.Apache Spark, Kafka (preferred).Data Lake/Lakehouse architecture.Data Governance, Metadata, Li... Mehr anzeigen
Einsame Inseln sind aus deiner Sicht ein tolles Ferienziel, haben in einer modernen Datenarchitektur jedoch nichts mehr verloren? Du bist nicht Robinson Crusoe, sondern unser nächster Tony Stark? D... Mehr anzeigen
Senior Specialist Data Privacy (all genders).Gestalte deine Zukunft - gemeinsam mit uns!.Du möchtest aktiv die Zukunft mitgestalten und innovative Lösungen entwickeln? Wenn ja - dann bist du bei un... Mehr anzeigen
Rieter is the world’s leading system supplier for processing natural and man-made fibers into short-staple and long-staple yarn, as well as for the production of filament yarns, man-made fibers and... Mehr anzeigen
Extrusion Technician - R&D and Production.Acrostak is a global leader in health technology, committed to improving hundreds of thousands of lives worldwide and striving to make the world healthier ... Mehr anzeigen
Senior) Bioanalytical Principal Investigator LBS / GLP Study Director (100%).Shape the future of bioanalysis for innovative medicines.Celerion is a leading global contract research organization (CR... Mehr anzeigen
You will work in the “Organizations and Climate” and the “Multifunctional blue-green design” groups at Eawag under Dr George Wainaina and Dr Lauren Cook to implement a work pack-age for the Mainstr... Mehr anzeigen
Some roles exist to manage processes.This one exists to make consequential decisions about medicines that matter to patients with serious diseases — and to ensure those decisions are made well, at ... Mehr anzeigen
We are currently looking for an experienced, motivated Pega System Developer with good communication skills to join our team and contribute to the further development of our Smart Disputes Applicat... Mehr anzeigen
IT System Engineer (Data Center, Cloud) 80-100% (m/w/d).Du sorgst gerne dafür, dass im Hintergrund alles reibungslos läuft? Dann bist du bei uns richtig.Dabei behältst du die Verfügbarkeit zentrale... Mehr anzeigen
Intern AI in Software Development Center.TOLEDO is a global leader in precision instruments and services.We are renowned for innovation and quality across laboratory, process analytics, industrial,... Mehr anzeigen
Why This Role Exists
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question
Projects span hardware deployment, structured cabling, power/cooling, and remote hands — someone has to own the full picture
Tickets get lost between technical and commercial teams — this role closes that gap
We are scaling and need a manager who can build process while staying hands-on with clients
Key Responsibilities
Client Ownership
Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle
Lead client onboarding, scoping calls, and technical review meetings
Translate client requirements into actionable work orders and internal tickets
Manage SLA commitments, report on delivery status, and handle escalations directly — without requiring handoffs
Build long-term relationships that reduce churn and increase account expansion
Project & Ticket Management
Own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform
Create, assign, prioritize, and close tickets with clear documentation at every stage
Track multi-workstream projects across planning, procurement, deployment, and sign-off
Identify blockers early and coordinate cross-functional resolution without escalating everything upward
Maintain a live project dashboard that clients and internal stakeholders can rely on
Datacenter & Technical Operations
Oversee on-site and remote-hands work: server rack/stack, hardware break-fix, cabling, power, and cooling
Review and validate work orders for technical accuracy before client-facing delivery
Coordinate with vendors and hardware suppliers on procurement, lead times, and RMA logistics
Ensure adherence to datacenter safety, change management, and access protocols
Provide technical guidance to junior technicians and contractors on-site
Budget & Commercial Oversight
Track project budgets, flag overruns, and submit change orders when scope shifts
Review vendor invoices and validate against approved work orders
Assist in preparing quotes and SOWs for new client engagements
Maintain procurement records and ensure contract compliance for hardware and services
Team Management
Manage a team of technicians and/or project coordinators remotely that work onsite.
Set weekly priorities, conduct 1:1s, and run shift/resource planning
Build and maintain SOPs, runbooks, and onboarding materials for repeatable processes
Identify skill gaps and work with leadership on training and hiring plans
Required Qualifications
3+ years of experience in datacenter operations, technical infrastructure, or a closely related field
Direct client-facing experience in a technical role — account management with a technical background, or technical ops with client exposure
Hands-on familiarity with server hardware, structured cabling, power distribution, and remote hands operations
Proficiency with ITSM/project tooling: Jira, ServiceNow, Zendesk, or equivalent
Experience owning project budgets, SOWs, or vendor purchase orders
Proven ability to manage and develop a small technical team
Strong written and verbal communication — you write tickets, emails, and client reports that are clear the first time
Preferred Qualifications
Experience in a managed services, colocation, or cloud infrastructure environment
Familiarity with DCIM tools, asset management systems, or CMDB platforms
Understanding of network fundamentals (IP allocation, VLAN basics, cross-connects)
Exposure to ITIL practices or formal change management processes
Any relevant certifications: CompTIA Server+, CDCP, PMP, ITIL Foundation
%20AG){kind=logo}
