Data manager • winterthur
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question.Projects span hardware deployment, structured cab... Mehr anzeigen
Zusammenstellen und Leiten projektbezogener ad-hoc-Teams.Entwicklung kundenorientierter und portfoliokonformer Lösungskonzepte (Value Selling).Durchführung von Kalkulationen sowie Markt- und Preisa... Mehr anzeigen
Ostschweiz oder Grossraum Zürich möglich.Unsere Kundin ist ein sympathischer IT-Dienstleister mit mehreren Standorten in der Schweiz.Sie bietet moderne IT-Lösungen für unterschiedliche Branchen.Zur... Mehr anzeigen
Für unseren Kunden suchen wir einen erfahrenen Data Analyst zur Unterstützung im Bereich Data Migration.In dieser Funktion arbeiten Sie in einem Software-Engineering-Team an der Weiterentwicklung v... Mehr anzeigen
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you.We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to h... Mehr anzeigen
Consulting / Project Management.Zur Verstärkung unseres Teams suchen wir ab sofort eine erfahrene Persönlichkeit als.Senior AI Project Manager (m/w/d).AI-Projekte in der Schweiz end-to-end steuert ... Mehr anzeigen
Master Data Management & Authorization Specialist (all genders).Komm zur AXA, der führenden Versicherung der Schweiz - als.Verantwortung für die Pflege und Qualität unserer Stammdaten sowie Rollen ... Mehr anzeigen
For aleading Lifestyle brand with store location at the airport Zurich-Kloten, we are looking for their new ASM in order to support the Store Manager in leading the team, improving sales, showcasin... Mehr anzeigen
Als Product Manager für die Weiterentwicklung und Steuerung von definierten Managed Services (z.Cloud, Workplace, Security, Netzwerk, Infrastruktur).Du kannst einen Business Case erstellen und präs... Mehr anzeigen
With more than 13000 employees, Huawei Europe has contributed 12.We have been providing competitive products, solutions, and services for consumers, telecom carriers, and enterprise customers, crea... Mehr anzeigen
On behalf of our client, a leading industrial group with worldwide presence, we are looking for a Group Reporting & Consolidation professional with sound IFRS knowledge.Steering and review of ... Mehr anzeigen
Principal Programmer - Clinical Data Oversight & Standards provides leadership and oversight for clinical data build, programming, and vendor deliverables across in-house, hybrid, and outsourced st... Mehr anzeigen
You represent order and security.You are service-oriented and have a knack for communication.You possess a high sense of responsibility.You can easily communicate with a diverse audience.You are ab... Mehr anzeigen
Vertreten Sie Ordnung und Sicherheit.Können Sie einfach mit einem vielfältigen Publikum kommunizieren.Sind Sie in der Lage, mit Ihren Emotionen umzugehen und einen kühlen Kopf zu bewahren.Sind Sie ... Mehr anzeigen
Wir unterstützen dich zeitlich und finanziell bei deiner persönlichen und fachlichen Entwicklung.Offene Kommunikation, Hilfsbereitschaft, authentische Zusammenarbeit und ein echtes Learn-it-all-Min... Mehr anzeigen
Define and drive the product vision, strategy, and roadmap for automation systems towards the fully automated spinning mill.Identify market trends and customer requirements and translate them into ... Mehr anzeigen
Implenia Lebensräume, Arbeitswelten und Infrastruktur für künftige Generationen in der Schweiz und in Deutschland.Mit Hauptsitz in Opfikon bei Zürich beschäftigt Implenia europaweit über 8 Mitarbei... Mehr anzeigen
Du willst den nächsten Schritt machen und mehr Verantwortung übernehmen?.Hier kannst Du Deine Erfahrungen einbringen und eine Leadfunktion übernehmen.Wer braucht Deine Verstärkung?.Wir entwickeln m... Mehr anzeigen
What you get to do in this role:.The Principle Engagement Manager oversees the on time, on budget delivery of the defined solution scope to meet the customer's desired results.This requires the PEM... Mehr anzeigen
Why This Role Exists
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question
Projects span hardware deployment, structured cabling, power/cooling, and remote hands — someone has to own the full picture
Tickets get lost between technical and commercial teams — this role closes that gap
We are scaling and need a manager who can build process while staying hands-on with clients
Key Responsibilities
Client Ownership
Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle
Lead client onboarding, scoping calls, and technical review meetings
Translate client requirements into actionable work orders and internal tickets
Manage SLA commitments, report on delivery status, and handle escalations directly — without requiring handoffs
Build long-term relationships that reduce churn and increase account expansion
Project & Ticket Management
Own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform
Create, assign, prioritize, and close tickets with clear documentation at every stage
Track multi-workstream projects across planning, procurement, deployment, and sign-off
Identify blockers early and coordinate cross-functional resolution without escalating everything upward
Maintain a live project dashboard that clients and internal stakeholders can rely on
Datacenter & Technical Operations
Oversee on-site and remote-hands work: server rack/stack, hardware break-fix, cabling, power, and cooling
Review and validate work orders for technical accuracy before client-facing delivery
Coordinate with vendors and hardware suppliers on procurement, lead times, and RMA logistics
Ensure adherence to datacenter safety, change management, and access protocols
Provide technical guidance to junior technicians and contractors on-site
Budget & Commercial Oversight
Track project budgets, flag overruns, and submit change orders when scope shifts
Review vendor invoices and validate against approved work orders
Assist in preparing quotes and SOWs for new client engagements
Maintain procurement records and ensure contract compliance for hardware and services
Team Management
Manage a team of technicians and/or project coordinators remotely that work onsite.
Set weekly priorities, conduct 1:1s, and run shift/resource planning
Build and maintain SOPs, runbooks, and onboarding materials for repeatable processes
Identify skill gaps and work with leadership on training and hiring plans
Required Qualifications
3+ years of experience in datacenter operations, technical infrastructure, or a closely related field
Direct client-facing experience in a technical role — account management with a technical background, or technical ops with client exposure
Hands-on familiarity with server hardware, structured cabling, power distribution, and remote hands operations
Proficiency with ITSM/project tooling: Jira, ServiceNow, Zendesk, or equivalent
Experience owning project budgets, SOWs, or vendor purchase orders
Proven ability to manage and develop a small technical team
Strong written and verbal communication — you write tickets, emails, and client reports that are clear the first time
Preferred Qualifications
Experience in a managed services, colocation, or cloud infrastructure environment
Familiarity with DCIM tools, asset management systems, or CMDB platforms
Understanding of network fundamentals (IP allocation, VLAN basics, cross-connects)
Exposure to ITIL practices or formal change management processes
Any relevant certifications: CompTIA Server+, CDCP, PMP, ITIL Foundation
