Customer experience manager Jobs in Dübendorf
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Stratos Technologies AG ist ein Schweizer Software-Unternehmen mit Sitz in Zürich.Für die Betreuung und Weiterentwicklung unserer Kundenprojekte mit Schwerpunkt Full-Service-Leasing Gesellschaften ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Dich reizt die Möglichkeit von Anfang an bei einem Startup dabei zu sein und die.Baubranche zu revolutionieren? Dann bist Du bei der BTB Tec AG richtig.
Dich als dynamische, offene und neugierige Sa...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Are you passionate about making a difference in the field of.Do you have pharmaceutical expertise and know how to lead impactful initiatives and build meaningful connections within the healthcare c...Mehr anzeigenZuletzt aktualisiert: vor 19 Tagen
Are You Ready to Make It Happen at Mondelēz International?.Join our Mission to Lead the Future of Snacking.This is your opportunity to join as an International Customer Manager.You work in partners...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Morningstar’s products transform our high-quality data, independent research, and technological expertise into well-designed tools that serve our clients.
The product management, product development...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Join the Future of Retail with Spacewise!.Spacewise is an innovative proptech startup headquartered in Zurich, revolutionizing the way commercial landlords manage, market and rent their portfolios ...Mehr anzeigenZuletzt aktualisiert: vor 16 Tagen
Founded in 2017 in Zurich (Switzerland), Eqip is a fast-growing enterprise-focused marketplace for external IT workforce and services, with SaaS-based IT supplier / vendor management tools used by ov...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Experience Manager.
CiscoWallisellen, Switzerland As a Customer Experience Manager, you will play a crucial role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to val...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
- Gesponsert
Group Leader Digital Customer Experience & Integration
Kanadevia InovaZürich, CH Welcome to Kanadevia Inova, a global innovation leader in the waste infrastructure space, where we believe in creating a sustainable future through technology and innovation.At Kanadevia Inova, we ...Mehr anzeigenZuletzt aktualisiert: vor 13 Tagen
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Customer Service Manager / in
plan b personal & marketing im Auftrag von Secomp AGBassersdorf, CH SECOMP AG in Bassersdorf – Seit über 30 Jahren steht.Als Customer Service Manager wirst du nach einer fundierten Einarbeitung die Verantwortung für folgende Aufgaben übernehmen : .Entgegennahme von K...Mehr anzeigenZuletzt aktualisiert: vor 3 Tagen
Customer Care Manager
Barry CallebautZurich, CH, At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry.As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the f...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Engagement Manager / in B2B-SaaS
Stratos Technologies AGZürich, Zurich, SwitzerlandQuick Apply
- Gesponsert
Customer Experience Strategist 80-100%
Eraneos Switzerland AGZürich, CH Das ist der Job - Deine Hauptaufgaben.Entwicklung und Implementierung von Customer Experience Strategien für unsere Kunden.
Durchführung von Markt- und Kundenanalysen zur Identifizierung von Bedürfn...Mehr anzeigenZuletzt aktualisiert: vor 10 Tagen
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- Neu!
Senior Customer Success Manager
FoundZürich, Zürich, Switzerland Senior Customer Success Manager.FOUND | Making WORK Work | Talent Scout | Customer Success Enthusiast | Passionate About Connecting People with Opportunities.
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Coople UKZurich, Zurich Als eine der grössten Firmen im digitalen Personalverleih in Europa arbeiten wir seit einigen Jahren unermüdlich daran, flexible Arbeit einfach, zuverlässig und erfüllend zu machen.Warum wir das tu...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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professional.chZürich Unsere Mission : der perfekte Match! 🎯 Wir setzen alles daran, dass Jugendliche ihre Wunschlehrstelle finden.Dafür arbeiten wir eng mit Lehrbetrieben aus der ganzen Schweiz zusammen und helfen ihne...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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BTB Tec AGZürich, Zurich, SwitzerlandQuick Apply
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Customer Success Manager 100% Zürich
Luware AGZürich, CH Build and maintain relationships with customers.Provide training and support on our products and services.Identify and address potential issues.
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Customer Service Manager Fragrances Europe
LUZI AGDietlikon, CH Sie unterstützen das Sales Team EUROPE administrativ und organisatorisch im Order Management sowie im B2B Sales Support verschiedener europäischer Länder.
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International Customer Manager
Mondelēz InternationalZurich, SwitzerlandVollzeit
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Microsoft Cloud Engineer mit Schwerpunkt Client Engineering (m / w / d)
ID Customer Experience and SolutionsZürich Zur Verstärkung unseres Engineering Teams bei CxS suchen wir per sofort oder nach Vereinbarung eine erfahrene und engagierte Persönlichkeit als.
Microsoft Cloud Engineer mit Schwerpunkt Client Engin...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Experience Manager.
CiscoWallisellen, SwitzerlandVor 30+ Tagen
Stellenbeschreibung12years of related experience Familiarity with at least two technology architectures. Expertise in successful customer adoption and project delivery. Experience in developing and cultivating strong relationships with executive level customers. Experience leading diverse, cross-functional teams in a collaborative, matrixed organization. Experience with budgeting and recurring revenue concepts, managing margins and reducing attrition. Strong written and spoken English and German language skills
What You'll Do
As a Customer Experience Manager, you will play a crucial role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth. You're the primary CX point-of-contact for customers taking end-to-end ownership. You will understand their Business and Technical objectives and develop strategies that will enable them. You will be responsible for ensuring we deliver customer aligned outcomes. You will engage with both executives and technical partners within the customer.
- Drive adoption of software and services, leading to successful renewals and growth by mitigating renewal risks and increasing customer retention rates.
- Develop and maintain strong executive and technical relationships with customers, understanding their business challenges and objectives.
- Advocate for customers within Cisco, ensuring their needs are met, and they receive a high-quality customer experience.
- Own financials, including services revenue and margin, and make strategic financial decisions.
- Build and implement Technical adoption Plans and E2E Customer plans in partnership with CSS, aligning with customer goals to improve technology investments and promote full use of our technologies.
Who You'll Work With
In this role, you'll partner with Customer Technical and Operational Leaders and Executives, orchestrating CX resources across Delivery, Expert Care, Technical Support, Customer Success, Renewals, and our Partners to drive value realization. You will collaborate with Sales, Renewals, the Solution Development Architect team, and Deal Acceleration teams to assist in driving ARR and services growth.
Who You Are
You are a strategic problem solver with a strong background in customer success and technology adoption. You possess excellent communication and relationship-building skills, enabling you to develop and cultivate partnerships with our customers. You're adept at handling financials, and making strategic investment decisions. With expertise in driving software and service adoption, mitigating renewal risks, and improve customer dedication. You have a deep understanding of Cisco, our technology, and the industry landscape, while acting as a Technology Advocate.
Minimum qualifications :