Content writer Jobs in Basel

Unblu helps the world's leading banks and insurance companies deliver an in-person experience online. We provide highly secure engagement and collaboration software, enabling financial institutions to enrich the digital experience of their clients.

By choosing a career with Unblu you choose to join an international, and innovation-savvy company. With our head office situated in Basel, Switzerland and additional offices in Bulgaria, Germany, the UK, Canada and the USA, you'll be joining an international team dedicated to shaping the future of digital engagement. While Unblu is run as an independent company with global scope, we are fortunate to have Swiss Post as our anchor shareholder, providing long term support and vision to the company.

The Role

As a Junior Technical Writer you will be working closely with your direct colleagues but also with product management, marketing, design, and delivery. You will be the principal author and editor of the core product documentation, employing the principles of docs-as-code.

As your career progresses, you can expect to suggest and direct future improvements to the documentation system. Your ability to understand and explain the product will be a key contribution to the success of the company as a whole. We value good documentation and understand how important it is.

Responsibilities

• Document the core concepts of the Unblu product by writing tutorials, guides, and references.
• Document the related user interface, APIs, and libraries.
• Ensure that all content is up-to-date and reliable.
• Write whitepapers and use-cases on online customer engagement topics.
• Write microcopy for the Unblu UI.
• Work with UX Design to improve the usability of the product itself.
• Work with R&D to continually improve the documentation tools and publishing system.
• Work with Product Management and Marketing to continually refine how the Unblu product is presented to the world.

Requirements

Unblu is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. Please note that due to the nature of our business all new joiners will have to complete a detailed background check, further information can be requested.

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