ICT Service Desk & Support Employee 80 - 100% (f/m/d)

For our client, a company in the Hospitals and Health Care industry based in Zurich, we are looking for an ICT Service Desk & Support for a 9-month contract role with the aim of hiring for a permanent contract.

Your responsibilities :

In this responsible and varied role, you support our users across all locations as the first point of contact in the ICT service desk.

Professionally receiving questions and fault reports on hardware and software, analysis and triage at the responsible departments, answering user questions and solving faults in the first instance are part of your daily tasks.

In addition to application support, your area of work also includes managing the Windows client infrastructure, VoiP telephones, the managed printing system and conducting user training.

Your qualifications :

• You have completed a vocational apprenticeship as an IT specialist, ICT specialist EFZ or business IT.
• You are very familiar with current Windows systems and Office applications and ideally know about VoIP telephony, software distribution, Citrix infrastructures and hospital applications.
• Practical professional experience in the service desk & support area rounds off your profile.
• You also have a category B driving license.
• You consider efficient organization, coordination and professional communication to be your strengths.
• With your analytical, networked thinking, you can quickly recognize the relevant things and deal with them effectively.
• You work in a customer-focused manner and have high social and communication skills.
• Good written and spoken German and English skills
• Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens, and current work permit holders in Switzerland.

Your application

Please apply online. For further information about the position, please contact your Gi Group recruiter, Mrs. Anh Nguyen (+41 76 586 02 13).

About Gi Group

Gi Group is part of Gi Group Holding, a global ecosystem of HR services and consulting that supports the development of the labour market and helps to change people's lives in 37 countries around the world.

In Switzerland we operate with the brands Gi Group, Grafton, BauTech, Gi Life Sciences and former Kelly Services. We are active in temporary, permanent and professional staffing as well as in a variety of complementary HR Services.

With a direct presence in 35 locations across Switzerland and over 250 employees, we are one of the leading staffing companies in the Swiss recruitment market.

Gi Group is specialist for Temporary and Permanent staffing and your valuable partner for many other HR Solutions. We are changing lives by connecting candidates with companies, and we work every day to create value. Your Job, Our Work.

Branche : Medizin / Krankenhaus

Funktion : Technologie / EDV

Anstellungsart : Try and Hire

Karrierestufe : Angestellte / r