Instrument Support Engineer (m/f/d)

EINFÜHRUNG :

As a preferred supplier for Roche Diagnostics in Rotkreuz, we are looking for a motivated

Instrument Support Engineer (m / f / d)

The contract has a planned duration until the end of 2024, with possible extension. The start date is within 3 months. Home Office is offered 20%.

AUFGABENBESCHREIBUNG :

• Technical expert and point of contact for our internal customers regarding service aspects
• Installation and commissioning of instruments
• Autonomous troubleshooting and logging of hardware and software issues
• Deployment and servicing of various instruments and their configurations
• Documentation according to quality standards
• Support of global development trials

ERFORDERLICHES PROFIL :

• Higher educational degree in technical engineering or life sciences discipline (e.g. Medical devices, Electronic / Automation, Mechatronics) or corresponding job experience including apprenticeship
• Min. 3-5 years experience as Service Engineer for (Lab)Instruments, preferably within the regulated environment
• Know-how in hardware, software and IT-infrastructure as well as experience in servicing of diagnostics instruments
• Min. 3-5 years experience in resolution of technical problems in an interdisciplinary environments (laboratory, software, hardware, workflow)
• Experience in and / or willingness to work in a highly regulated industry and in labs with biosafety levels S1 and S2
• Fluency in German (spoken and written) and good business English (min. B2 Level)
• Customer- and service-oriented, enthusiastic team player with good communication and collaboration skills, autonomous and proactive working >
• Ability to communicate with different internal stakeholders, translate and understand their business needs

Application process

Interested? You can find more information here :