Monitoring, Evaluations and Learning Manager
The Role :
The Knowledge Management Specialist will be responsible for developing a Knowledge Management strategy, track program performance, support program reporting to partners, evaluate impact and facilitate learning among different program teams using Collaborating, Learning and Adapting Framework.
Main duties and responsibilities :
The Monitoring, Evaluation and Learning Manager (Meal) will be responsible for the design, coordination and implementation of the monitoring and evaluation, research, and learning framework of the Project.
He / she will develop a systematic monitoring framework to improve the qualitative and quantitative evidence gathered for SMS Ghana.
Specific Duties :
Setting up the system :
- Assist in the development and finalization
- Assist in the development and / or finalization of clients program Work Plans and keep it updated in accordance with implemented activities.
- Develop the overall framework, for project M&E, for example quarterly internal reviews, impact assessment, final evaluation, develop project Performance Monitoring Plan with relevant data collection systems.
- Review the quality of existing data in, the methods of collecting it, and the degree to which it will provide good baseline statistics for impact evaluation.
- Develop baseline data for each project component and for all project indicators.
- With collaborating project managers, regional managers etc, review their existing approaches and management information systems and agree on any required changes, support and resources.
- Develop a plan for project-related capacity-building on M&E and for any computer-based support that may be required.
- Organize and undertake training with collaborating partners on M&E as required.
Implementation of M&E and coordination :
- Collect data on a regular basis to measure achievement against the performance indicators.
- Check data quality.
- Maintain and administer M&E database for SMS Ghana; analyze and aggregate findings.
- Support project progress reporting, client quarterly and end of year reviews and final evaluation.
- Identify areas where technical support to Data Insight on M&E standard requirements.
- Identify lessons learned and develop case studies to capture qualitative outputs for all projects. Provide advice to PMs and RMs on improving project performance using M&E findings.
- Support the Client Engagement lead to design and lead the implementation of a Knowledge Management strategy for our cocoa sustainability related program activities working with Data Insights and key team leads.
- Promote a collaborative knowledge sharing culture among program teams
- Support the establishment of mechanisms and execution of Knowledge Management strategies for documenting best practices and lessons from program operations
Communication :
- Produce reports on M&E findings and prepare presentations based on M&E data as required.
- Work with the Client Manager to produce quarterly and annual reports.
- Provide Project Managers and RMs with management information she / he may require.
- Check that monitoring data are discussed in appropriate forum and in a timely fashion in terms of implications for future action.
If necessary, create such discussions to fill any gap.
Perform other duties as may be assigned by the SMS General Manager and the Business Head.
Qualifications requirements :
Education : First level university degree in statistics, demographics, Advanced certificate in M&E, statistics or economics preferred.
Experience :
- Minimum of Five (5) years of professional experience in an M&E position responsible for implementing M&E activities.
- Experience in designing, implementing, and operating project M&E systems from project initiation to closeout stages.
- Experience in designing and managing beneficiary monitoring and database systems.
- Experience in strategic planning and performance measurement, including indicator selection, target setting, reporting, database management, and developing M&E and performance monitoring plans.
- Knowledge of the major evaluation methodologies (e.g. qualitative, quantitative, mixed-method, and impact) and data collection and analysis methodologies.
- Experience in planning and managing surveys.
- Experience in developing and refining data collection tools.
- Experience with data quality assessments and oversight.
- Experience in managing and providing training to partners and target beneficiaries.
Qualities & Skills :
- Good knowledge of programme implementation, monitoring and evaluation techniques and practices.
- Familiarity with impact assessment an advantage
- Familiarity with some of the substantive issues handled by the project such as labour inspection, labour law enforcement, social dialogue.
- Good knowledge and experience regarding gender mainstreaming.
- Good moderation, facilitation and training skills.
- Demonstrated ability to liaise and negotiate with government and social partners.
- Ability to perform a variety of conceptual analyses required for the formulation, administration and evaluation of projects.
- Excellent analytical skills.
- Ability to work in a team and good interpersonal skills.
- Good computer applications skills.
- Good organizational skills.
- Ability to deal with people with tact and diplomacy.
- Ability to work independently with a minimum of supervision.
- Ability to work under time pressure and meet deadlines.
- Ability to work in diversified environments.