Staff Captain - River Cruise Ship
A&C Global Jobs
Onbord River Cruise Ships, RO
Quick Apply
Requirement
- Professional experience as a Captain or Staff Captain
- Qualification as a Captain on the Danube, on the Rhine, Main, Moselle, or the Seine and Rhône & Saône rivers in France.
- A or B river patent
- Knowledge of Z-Drive systems is an advantage
- Radar and radio certificate
- Good communication level in English and German or other international languages for navigation purposes
- Strong leadership skills
- Willingness to undertake responsibility for the ship, the guests, the entire crew, and the environment
- Team player
- Able to conduct training
- Outgoing toward guests
- Familiar to work in a multicultural environment
- Good social skills, ability to interact with guests
- Organized and dependable personality with a deep sense of responsibility to others
- Well-groomed and maintain perfect hygiene standards
Benefits - Vice Captain
Year-Round Contract
Rotation for Vice Captain is approximately 4 weeks onboard and 4 weeks’ vacation. If you work your full 4 weeks, you are entitled to 4 weeks paid vacation.
The Swiss Social Security will give following benefits in your home country :
- Medical coverage
- Unemployment payment
- Maternity Leave Benefit
- Child Allowance under specific requirements
- Retirement Pension points
- Invalidity Pension
- Injury benefit
Other conditions offered :
- Free Uniform
- Travel Compensation
- Free WIFI and multimedia system in cabin
- Free laundry service Cabin, single
Role and Responsibilities
- Representing the Company spirit at all times and providing professional and courteous service
- Responsible for ensuring a smooth operation of the entire nautical department on board
- Active involvement in daily operations
- Welcoming and greeting of guests according to the Company standard
- Ensuring reaching constant higher guest satisfaction
- Retaining full knowledge of the Company standards and operating procedures and responsible for the implementation on board
- Conducting quality controls and spot checks
- Distributing information within the team and exchanging information between all departments and Cruise Director
- Taking an active role in creating a positive environment between all departments onboard and encouraging an open and respectful communication
- Ensuring a clear line of communication with all shore-side partners and the Head office
- Monitoring and supporting departmental training
- Evaluating officers and providing feedback to them, including performance-enhancing action plans if necessary
- Ensuring officers are frequently evaluating their team members and providing feedback to crewmembers, including performance-enhancing action plans if necessary
- Supporting and encouraging talented crewmembers with further career steps, following the Company operating standards
- Ensuring proper welcome and introduction to the team of new joining crewmembers
- Monitoring and ensuring necessary disciplinary actions are taken and administered according to the Company standard
- Organizing daily meetings with the Hotel Manager and Cruise Director
- Ensuring timely reporting to authorities
- Professionally cooperating with local authorities during inspections and audits
- Ensuring that all reasonable guest requests are fulfilled
- Editing the daily program in cooperation with the Cruise Director and Hotel Manager
- Public speaking such as Welcome & Farewell speeches and actively participate in Captain's reception and Captain's dinner.
- Monitoring the nautical department vacation plan
- Monitoring the duty schedule following legal requirements
- Familiar with all itinerary-related ports of call and shore excursions
- Monitoring monthly inventories, purchase orders, and delivery control
- Preparing and sending all cruise closings documents to the Head office on time
- Proper use of the onboard system
- Professional handling of guest complaints, including accurate reporting
- Ensuring proper welcome and introduction to the team of new joining crewmembers
- Ensuring no unauthorized persons are coming on board
- Ensuring proper use of storage
- Ensuring correct handling of all equipment, devices, and machinery and ensuring that defects are being reported to the Head office
- Responsible for safety of ships, passenger, and crew
- Carry out safety exercises for crew and passengers in compliance with legal safety regulations and the company's safety standards
- Ensuring the Hotel department has a full understanding of the designated Safety role, duties, and in-port-manning
- Actively assisting in modifying the timetable in the event of high water, low water, or any other navigational restriction.
- Efficient handling of ship cashbox
- Ensure the representative appearance of the entire nautical crew on the ship, whether cruising or in port
- Ensuring to keep up to date of the ship licenses and certificates and timely report the expiry date to the Head office
- Coordinate and carry out repairs on the deck area
Side Tasks
- Participating in scheduled training, briefings, and meetings
- Fulfilling further job-related duties as instructed by the Supervisor
- Assisting other departments as per Supervisor's instruction
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