Blue Yonder WMS Specialist (m/w/d)

Join our National Information Systems Expert Team in Switzerland as a Blue Yonder WMS Specialist (m / w / d).

Your Role

Join our National Information Systems Expert Team in Switzerland as a Blue Yonder WMS Specialist (m / w / d). Next to other projects you will support our contract logistics location in Embrach, Switzerland, where we handle warehouse logistics and distribution for an internationally renowned e-commerce customer.

As a specialist, you’ll bridge the gap between operational and technical departments, translating logistics requirements and issues into IT language to implement process improvements and ensure system availability.

Your Responsibilities

• As a point of contact for our customer and operations, you’ll handle system-related inquiries and provide first-level support, including creating next-level tickets.
• Your responsibility includes ensuring optimal functionality of our Blue Yonder (JDA) Warehouse Management and Transportation systems.
• You’ll be involved in implementing projects within the system environment of our Warehouse and Transport Management Systems, including integrating external service providers and applications.
• Analyze and optimize work / process flows related to the deployed systems, and contribute to process and solution design.
• Customize the Data Warehouse and create reports.
• Prepare and conduct user training and workshops.
• Perform regression and new development testing.
• Maintain online documentation of system processes, keeping it up-to-date.

Your Skills and Experiences

• Experienced in supporting Blue Yonder WMS (JDA Discrete), including user support.
• Professional background in warehousing or contract logistics.
• Demonstrated problem-solving abilities, a strong customer service orientation, and a collaborative team spirit.
• Proficient in analytical thinking, with a self-directed and structured work approach.
• Effective English communication skills; written and spoken German proficiency is desirable.
• Knowledge of SQL and Moca.

Good Reasons to Join

At Kühne + Nagel, you are always part of a dedicated and dynamic team because great achievements can only happen together.

Join us on our journey with the vision of enhancing our innovative logistics solutions even further. We offer genuine professional and personal growth opportunities in a secure work environment.

Our employees value the high degree of autonomy, rapid delegation of responsibilities, and the availability of regular training and development programs.

Success hinges on the people who make it possible, which is why we strive to have you on board for the long term.