Operations Internship Program (Customer Experience OR recruiting/HR)

Are you passionate about making a positive impact in the world? Do you want to work for a company that values collaboration, innovation, and community?

Batmaid is seeking talented and ambitious people to join our Internship Program and help us achieve our objective of Fighting the Black Market!

Here at Batgroup our objective is to become the global leader provider of the well-being at home with high-quality cleaning services.

And with 150 employees and more than 4.000 Trusted Professional Cleaning Agents with headquarters based in Switzerland and expanding across Europe, we are making that a reality.

Batgroup was created in order to reinforce our primary mission : the fight against Black Market and making sure that the cleaning industry workers have the coverage and insurances that they should benefit from.

Within the Batgroup we have a variety of identities that we provide, allowing a large assortment of services from booking a cleaning through Batmaid, to hiring their house cleaning employee through Batsoft.

About our program :

As an Internship Program participant at Batmaid, you'll be directly involved in day-to-day operations, working with professionals and gaining first-hand experience of our business.

As well as on-the-job learning, you'll get exposure to our core customer and business markets, our products and other core business topics.

Depending on the length of the internship, rotational assignments can be a key part of the program. Departments include Customer Cleaning Operations (B2C), Business Cleaning Operations (B2B), End-of-Tenancy Operations (EOT), Recruitment and Administration.

You will work alongside experienced professionals and contribute to meaningful outcomes that make a real difference for our business.

What you will see during our Internship Program :

Operations : Provide our customers and cleaning agents with the highest level of service and support by answering queries and making recommendations to achieve successful satisfaction across our B2C, B2B and EOT offerings.

Recruitment : Devise ingenious ways of attracting new talent applications, whilst accompanying candidates from their initial contact through to the end of their Batmaid Academy training, learning how to make hiring decisions along the way.

Requirements

This is what makes you successful :

• You are a Bachelor or Master student or recent graduate from any academic background
• You are an innovative quick learner that is up for the challenge of working in a fast paced, agile, fast growing company.
• You have an entrepreneur mindset and take ownership of individual tasks
• You want to grow professionally as well as personally
• You want to work in an international and multicultural setting
• You speak English to a minimum C1 level
• You speak German to a minimum C1 level
• You may even have further language skills, which add to our valued diversity.

Programme duration : Between 6 to 12 months - full time

Start date : between June and September 2024, depending on the department.

What can you expect?

• Full-time opportunity.
• Your chance to gain real work experience from day one, with guidance from a dedicated manager.
• A supportive environment that fosters learning, growth, and personal development.
• An opportunity to develop unique skills that set you apart.
• Be part of a vibrant team of young and diverse professionals, bringing dynamism to the workplace.
Il y a plus de 30 jours