Head Client Service Core w/m/d

• Responsible for Client Service to our existing Wholesale and Institutional clients
• Lead the team and the business on projects related to client service and their respective processes
• Provide guidance and objectives to the team and align resources, including your own client coverage, according to the client requirements and needs
• Create an encouraging work environment helping the team to deliver a high-quality service to clients
• Actively interact and represent the team interests with internal departments, specialists and investment teams both domestically and internationally
• Maintain and develop our key client relationships in close cooperation with the sales team aiming for long-term client retention
• Proactive sales support including the development of business opportunities, also provide support to the marketing team such as planning and executing events
• Client data maintenance in the global database and other relevant internal systems
• Ensure compliance with our group and regulators' standards, including client KYC / AML documentation

Your Profile

• Degree in finance, business administration or similar, or a banking background
• First experience in team management
• Experience in client relationship management and / or investment (fund) business
• Strong client and service orientation
• Know-how in capital markets, funds and / or portfolio management
• Professional behaviour towards clients as well as internal and external stakeholders
• Communicative, efficient and flexible personality
• Fluent in English & German, French as an additional advantage

About AXA

The AXA Group is a global leader in insurance and asset management, with 160,000 employees serving 105 million customers in 62 countries.

We protect and advise our clients at every stage of their lives, offering products and services that meet their needs in the areas of insurance, personal protection, savings and asset management.

Our mission : To act for human progress by protecting what matters

Our values : Customer first, Integrity, Courage and One AXA

About the Entity

At AXA IM we are investing with a clear purpose - to make the world a better place. We act for human progress by investing for what matters.

Our conviction-led approach enables us to uncover what we believe to be the best global investment opportunities across alternative and core asset classes.

We are already entrusted by our clients with more than €887 billion in assets.

AXA Investment Managers Home AXA IM Corporate (axa-im.com)

AXA IM is an Equal Opportunity Employer, and we encourage candidates with disabilities or any other protected characteristic to apply.

We are committed to providing reasonable accommodation to qualified applicants and employees with disabilities, when needed, to apply for a position or to perform essential job functions.

Inclusion and Diversity Careers AXA IM Corporate (axa-im.com)

What We Offer

We are committed to offer you an environment where you can :

Grow your potential : Be part of a forward-thinking business with internal opportunities and personalized learning paths available to help constantly develop your skills and abilities .

Shape the way you work : Work for a company which is highly committed to providing flexibility & balance to its employees, offering you a large range of benefits (hybrid working, competitive health benefits, among many others.).

Thrive within a diverse community : Play a role within a responsible company that actively recognizes and values individual differences in a diverse and inclusive workforce.

Move the world forward : Join a responsible employer that acts in favor of societal and environmental causes as an investor, insurer and company, notably through the AXA Heart in Action association.

As part of our commitment to sustainability and environmental responsibility, we will celebrate your arrival by planting a tree.