Flagship Store Manager
For our important client, Watch Company, we are looking for :
FLAGSHIP STORE MANAGER
As Flagship Store Manager, you will be responsible for overseeing all aspects of the Flag ship store in Zürich, ranging from the store operations, a customized and unforgettable customer experience.
In addition to leading a team of Sales Associates, you will be responsible for their development, driving sales performance, and uphold the highest standards of service and presentation.
RESPOSABILITIES :
Leadership & Team Management :
- Hiring and training in cooperation with HR
- Team development and scheduling
- Ensuring team well-being and managing cases
Sales & Profitability :
- Achieving sales targets and analyzing sales data
- Tracking key sales metrics
Operational Excellence :
- Managing inventory and orders
- Ensuring store maintenance and compliance
- Preventing losses and ensuring safety at the loading point
Customer Service :
- Resolving complaints and using feedback for improvements
- Ensuring high standards in store presentation
Event Planning :
- Planning and executing events to drive traffic and sales
- Coordinating with marketing and other departments
Industry Awareness :
- Staying informed about watch industry trends and innovations
- Implementing new practices to maintain competitiveness
REQUIREMENTS :
- Degree in Business Administration, Retail Management, Marketing, or related field preferred
- Proven senior retail management experience
- Demonstrated leadership and team management skills
- Strong track record in driving sales and achieving targets
- Experience in store operations, inventory management, and customer service
- Exceptional customer service commitment and sales skills
- Strong organizational, problem-solving, and decision-making abilities
- Excellent communication and interpersonal skills
- Proficiency in retail management software, POS systems, and Microsoft Office Suit
Branche : Anderes
Funktion : Middle und Top Management
Führungsperson : Nein
Anstellungsart : Festanstellung
Karrierestufe : Management