Customer Support Success Level 1 (Student job) H/F
We are seeking a highly motivated and customer-focused Level 1 Support Specialist to join our team in providing essential support services to our clients in the justice sector.
As a Level 1 Support Specialist, you will play a critical role in ensuring that our clients receive timely assistance, resolve their issues effectively, and maintain a high level of satisfaction.
Responsabilities :
Call Handling : Answer incoming calls from clients in a professional and courteous manner, effectively addressing their concerns and inquiries.
Knowledge Base Utilization : Utilize the knowledge base to troubleshoot and resolve known issues efficiently, ensuring that clients' tickets are resolved in a timely manner.
Stress Management : Demonstrate the ability to handle high-stress situations calmly and professionally, maintaining composure and providing quality support under pressure.
User Orientation : Maintain a strong focus on delivering a user-centered experience by understanding and addressing clients' needs and concerns promptly and effectively.
Rapid Learning : Exhibit a strong aptitude for rapid learning, as you will be expected to adapt quickly to new technologies, procedures, and tools that may be introduced within the client’s domain.
This is an exciting opportunity for individuals who are passionate about customer support. If you are a quick learner, can manage stress effectively, and are committed to delivering top-notch support, we encourage you to apply for this Level 1 Support Specialist position.
Your profile :
You are studying in Switzerland
You are fluent in German and English / french (written & Speaking) We will test it in the interview.
You possess the skill to effortlessly transition between these languages.
Customer Support Success Level 1 (Student job) H/F
Apply as a Customer Support Success Level 1 (Student job) H F in. Ekkiden is looking for a Customer Support Success Level 1 (Student job) H F. Your duties will be ..
Customer Success Manager Dynamics SaaS
Zur Erweiterung unseres Teams suchen wir eine kommunikative Persönlichkeit als ERP Consultant SupportDu bewegst Als beratende Person stehst du dem Kunden zur Seite, um das System richtig zu..
IT Support - 2nd Level (m/w/d)
Sie führen telefonischen 1st Level Support zur Entstörung mithilfe von Fernwartungstools und.. Monatsgehalt ROCKEN Jobs. https. rocken.jobs Profil erstellen. https. rocken.jobs application profil..
Stellenbezeichnung Process Engineer - First Level Support
Estimated) Purpose of Role Customers' order management activities for the CH RoW Sales Organization.. Support and participate in all corporate projects to develop and implement. best practices' and activity..
Support Manager Customer Care
Mal ehrlich. Ein fairer Lohn ist genauso wichtig, wie ein Job, der dir Spass macht. Bei uns hast du.. Freundschaften fürs Leben. Unser Job verbindet. In einer tollen Woche mit deinem jungen..
Teilzeitjob für Student
Mal ehrlich. Ein fairer Lohn ist genauso wichtig, wie ein Job, der dir Spass macht. Bei uns hast du.. Freundschaften fürs Leben. Unser Job verbindet. In einer tollen Woche mit deinem jungen..
German Customer Care in Greece - Relocation support
Tech Support and Sales await you in Greece!Teleperformance Greece connects customers with the world's.. A new career journey begins at the click of the. Apply for this job. button. Just push it! What you will..
Job in Deutschland: IT-Administrator im Bereich technischer Support
medatixx ist ein führender Anbieter von IT Lösungen für ambulant tätige Ärztinnen und Ärzte in Deutschland. Damit die Praxis läuft. ist Anspruch und Versprechen unserer 740 Mitarbe..
Customer Service mit Exportaufgaben 100%
Eine vielseitige Tätigkeit in einer international agierenden Unternehmung in einem dynamischen und offenen Team, in der Ostschweiz. Klingt doch spannend? Customer Service mit Exportaufgaben 100..
Customer Service Specialist Fls
Seit Anfang Juli 2023 ist die Umantis Teil der Abacus Gruppe.Für unser Customer Service Team suchen wir.. Gallen (CH).Was dich bei uns erwartet Du stehst als First Level Supporter in (FLS) unseren Key User..